Applied Industrial Technologies · 2 weeks ago
Credit & Collections Manager
Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion and related maintenance supplies. The Credit & Collections Manager is responsible for overseeing the collection efforts of the Accounts Receivable department and managing a team of collectors to resolve issues with problem accounts.
Wholesale
Responsibilities
Supervise, review, evaluate and schedule work for Collections staff
Work with the Controller and CFO to set collection goals and targets for the department
Develop and maintain procedural documentation for the collection function
Develop and maintain department KPI’s to accurately assess the performance of the function, using informed data to report activity to department leadership
Implement collection policies and procedures to avoid excessive past due accounts and write-offs
Implement deadlines for invoicing and payment collection
Oversee and assist with short paid invoices, unapplied cash receipts, credit offsets, etc. to ensure customer accounts are up to date and accurate
Work closely with cash application and billing specialist to ensure customer accounts are accurately recorded
Ability to reconcile complex customer accounts to understand and correct issues causing past due amounts
Willingness and ability to train staff on best practices and procedures to effectively manage their portfolios
Qualification
Required
Working knowledge of Microsoft Office applications, including Excel, Outlook, and Word
Strong planning and problem-solving skills
Ability to analyze information and processes
Excellent verbal/written communication skills
Attention to detail
2 - 5+ years of high-volume accounts receivable experience required
2 - 5+ years of supervisory experience in a high-volume operation of similar scope required
Preferred
Bachelor's degree in Accounting, Finance, Management, or related field
Experience leading teams of 5 or more
Epicor ERP
HighRadius
Billtrust
Web Portals (Tungsten, Ariba, Coupa, Taulia, etc)
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.