Applied Industrial Technologies ยท 8 hours ago
Customer Sales and Service Representative
Bethlehem, PA
Full-time
Onsite
New Grad, Entry Level
0+ years expApplied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial products. The role involves assisting customers with inquiries, building relationships, and processing orders while focusing on sales goals and customer satisfaction.
Wholesale
Responsibilities
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
Qualification
Required
Self-motivated and driven by a desire to exceed expectations
Strong prioritization and multitasking skills
Sense of urgency
Pride in verbal and written communication
Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
Preferred
6 months of customer service experience
Desire to increase knowledge in industrial distribution products
SAP / ERP experience
Some knowledge of industrial distribution products and hydraulics
Benefits
Health, vision, and dental coverage
401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David Wells
VP - CFO & Treasurer
Kelly Massee
Business Partner
Company data provided by crunchbase