Ironclad · 5 months ago
Senior Solution Engineer (Customer Accounts)
San Francisco
Full-time
Onsite
Mid, Senior Level
$160K/yr - $190K/yr
3+ years expIronclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. They are seeking a Senior Solution Engineer who will act as a pre-sale technical expert, collaborating with prospects and internal teams to drive sales and improve the platform based on market insights.
Enterprise SoftwareLegal TechManagement Information SystemsSaaS
Responsibilities
Listen to prospects' needs and goals. Listening is our #1 strength
Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows
Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad
Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly
Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product
Partner with your aligned Sales Leader to support pipeline generating activities and overall team success
Qualification
Required
Mission-oriented: You're excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact
Exceptional communicator: You're a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise
Technically proficient: You're an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad's prospect-facing solution experts
Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer
Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams
Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data
Experience: 3+ years of Solution Engineering experience. Experience in AI and LLM-based applications
Benefits
Health, dental, and vision insurance
401k
Wellness reimbursement
Take what you need vacation policy
Generous parental leave for both primary and secondary caregivers
Company
Ironclad
Ironclad is a contract lifecycle management platform used by companies to handle every type of contract workflow.
501-1000 employees
H1B Sponsorship
Ironclad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (14)
2023 (21)
2022 (14)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$334MKey Investors
Franklin TempletonBondY Combinator
2022-01-18Series E· $150M
2020-12-21Series D· $100M
2019-09-17Series C· $50M
Leadership Team
Daniel Springer
Chief Executive Officer
Sunita Verma
Chief Technology Officer
Recent News
Soma Capital
2026-01-07
2025-12-16
Company data provided by crunchbase