Bose Professional · 5 months ago
Global Training & Education Manager
Hopkinton, MA
Full-time
Hybrid
Mid, Senior Level
5+ years expBose Professional is a leader in the professional audio industry, specializing in innovative audio solutions. They are seeking a Global Training & Education Manager to design, develop, and deliver comprehensive training programs for internal teams and partners, focusing on sales enablement and product expertise.
ElectronicsManufacturing
Responsibilities
Lead the development and ongoing refinement of a comprehensive training curriculum that spans: Technical product education (hardware, software, system integration), Sales enablement (positioning, objection handling, use case selling), Broader thought leadership (e.g., 'Audio 101,' ROI of premium sound in commercial spaces)
Align curriculum with business priorities, product launch timelines, and customer needs across verticals and regions
Partner with Product and Marketing teams to create compelling training and enablement assets, including: Interactive e-learning modules and certification tracks, Product walkthrough videos and 'how-to' demonstrations, Sales playbooks, battle cards, and competitive guides, Vertical-focused pitch decks and ROI calculators, Webinars, live workshops, and field-ready presentation kits
Tailor content to diverse audiences: from sales and support teams to consultants, integrators, and facility managers
Ensure all content reinforces Bose Professional’s value proposition and drives confident engagement across the buyer journey
Facilitate live and virtual training sessions for internal and external audiences, ensuring a high-quality, engaging experience
Lead a formal 'Train-the-Trainer' program to equip in-field Sales Engineers with the knowledge, tools, and confidence to independently deliver training events
Coach regional teams on effective facilitation techniques and content customization
Build repeatable training kits, speaker notes, and modular content that Sales Engineers can tailor to local partner and customer needs
Serve as the primary liaison for training and enablement across Sales, Sales Engineering, Product Management, and Marketing
Gather regular feedback from stakeholders to refine content, identify knowledge gaps, and align on business goals
Define and track training KPIs and enablement impact (e.g., training completion rates, sales confidence scores, partner engagement)
Continuously optimize training and content strategy based on analytics, user feedback, and evolving business needs
Collaborate with cross-functional teams to ensure the Bose Professional Experience Center in Hopkinton, MA is updated, functional, and leveraged as a showcase for product demonstrations and immersive training experiences
Support Company objectives by completing additional tasks as needed
Qualification
Required
5+ years of experience in training, curriculum development, content creation, or sales enablement—preferably in professional audio, AV, or adjacent tech industries
Deep understanding of professional audio and networking systems
A demonstrated ability to grasp, communicate, and train technical concepts with ease
Experience in designing, programming, and deploying DSP and audio networking systems in commercial environments; prior experience as a DSP trainer is a strong plus
Proven experience developing both technical and commercial/sales-focused training content
Outstanding communication, facilitation, and presentation skills with a talent for storytelling and simplifying the complex
Experience using modern learning platforms, content development tools (e.g., Camtasia, Adobe Creative Suite), and sales enablement platforms (e.g., Highspot, ShowPad)
Willingness and ability to travel domestically and internationally (approx. 20–30%)
Company
Bose Professional
Bose Professional is committed to providing the most straightforward approach to amazing sound. It is a sub-organization of Bose.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-04-11Acquired
Leadership Team
John Maier
CEO & Board Member
Daniel McLaughlin Jr.
SVP and Chief Financial Officer
Recent News
2025-10-17
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2025-02-17
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2024-05-24
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