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Lighthouse Louisiana · 5 months ago

Workforce Development Specialist II

The Lighthouse for The Blind in New Orleans

Full-time

Hybrid

Mid Level

3+ years exp

Lighthouse Louisiana is committed to providing support for individuals with disabilities in their workforce integration. The Workforce Development Specialist II (WDSII) will assist beneficiaries of SSDI or SSI with job placement and ongoing support through the Ticket to Work program, while fostering relationships with employers and stakeholders to enhance employment opportunities.

CommunitiesNon ProfitSocial

Culture & Values

Responsibilities

Manage the TTW caseload with professionalism and appropriateness, providing efficient and timely support to beneficiaries through job placement assistance and ongoing support

Conduct intakes and assessments by procedure to implement services in a timely manner

Engage in job development, search, placement, and coaching to optimize outcomes for beneficiaries served through the TTW program. Develop Individual Work Plans (IWP), job development reports, job coaching reports, and other reports required to document progress by procedure

Assist participants in assessing needs, developing employment goals, screening job postings, and providing ongoing job support. Serve participants in all pre and post - employment support capacities ensuring successful outcomes for TTW program participants

Submit pay stubs for beneficiaries in a timely manner to ensure reimbursement

Successfully develop strategic partnerships with businesses and employment stakeholders that advance employment opportunities for PWD across the service region

Use various job boards, job fairs and in-person networking to develop employment opportunities for program participants

Document all job development and beneficiary engagement activities. Track caseload movement weekly by procedure, recording all activities in the designated secure system. Documentation must be clear, concise, and factual, while maintaining a tone that is professional and unbiased

Provide periodic support as needed to the Workforce Development (WD) team to monitor and manage participants who are receiving vocational rehabilitation services through the Pathways to Success (PTS) and Job Placement Assistance and Stabilization Services (JPASS) programs, as needed

Continuously strive to enhance knowledge and skills that support the success of WD programs and participant outcomes

Collaborate with the Workforce Development Director to create and implement training programs that advance the field for vocational rehabilitation professionals

Participate in education and advocacy events to promote inclusion for PWD. Engage with the community at outreach events, representing the Lighthouse with superior polish and professionalism

Foster a team environment with effective communication and a coordinated approach to providing services. Follow all Lighthouse policies and standard operating procedures

Maintain confidentiality of information and material at the highest standards

Maintain flexible work hours to support successful employment outcomes for all participants served

Perform other duties as assigned

Qualification

Certified Employment Support ProfessionalDisability factorsEffective teaching skillsMS Office proficiencySalesforce knowledgeTroubleshooting skillsSuperior oral communicationSuperior written communicationProfessional presentation skillsTime management skillsFlexibilitySelf-motivatedTeam collaboration

Required

Bachelor's degree in education, social services, vocational rehabilitation, or related field required

Certified Employment Support Professional (CESP) credential required

Knowledge of disability and factors that affect successful employment

Ability to manage a caseload and flex time to achieve all weekly job tasks

Ability to effectively assess consumer strengths and weaknesses to determine a plan for overcoming challenges to employment stability

Effective teaching skills with ability to assess and adjust coaching to motivate and optimize progress

Strong troubleshooting skills

Superior oral and written communication skills

Ability to develop and perform professional presentations

Superior skills for managing time and multiple tasks

Proficient in the use of MS Office tools

Minimum of three (3) years of work experience supporting individuals with disabilities in an employment-related field required

Stable employment history required

High energy and stamina

Able to effectively perform the specified duties

Ability to travel throughout the region to provide services across southeast Louisiana

Have the physical ability to perform tasks requiring bending, lifting, stooping, reaching overhead, and other tasks

Ability to stand/sit for prolonged periods while demonstrating or modeling training techniques with adaptation as needed

Self-motivated, enthusiastic, confident, dependable, well-organized, flexible, able to motivate others, personable, well spoken, patient, punctual, adaptive, creative, confident, and a positive thinker

Able to work both independently and as a collaborator

Capable of preserving confidential and sensitive information

Office and community setting with occasional travel within the service region

Must be adaptable to a variety of work environments

40 hours per week

May require an occasional evening, weekend, or holiday work to support unique consumer needs

Weekly work schedule may fluctuate

Employment is contingent upon satisfactory results from background check and drug testing

Must also meet federal suitability requirements

Must have a Valid driver's license with a safe driving record

Must have a reliable vehicle and be able to drive long distances