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StandardAero · 1 day ago

Sales Manager

Cincinnati, OH

Full-time

Onsite

Mid, Senior Level

5+ years exp

StandardAero is an industry leader in MRO services and customized solutions in the aerospace field. As a Sales Manager, you will be responsible for driving sales efforts, managing customer relationships, and developing strategies to meet sales volumes and profitability objectives.

Aerospace

Responsibilities

In conjunction with the Sales Director and the Segment Business Developer, determines sales territory strategy and qualifies potential prospects

Conducts sales calls, prepares and performs product delivery presentations, provides product support, and performs other sales and marketing functions as needed

Coordinates sales effort with the segment/sector team and relevant BU personnel

Establishes, maintains and develops business relationships with customers and potential customers to optimize customer base profit

Provides feedback to Operations and the segment/sector team to assist with qualification of customer needs and the organization’s ability to serve those needs

Coordinates and manages the relationship between the organization and the approved intermediary of the company as required; owns Sales Intermediary selection, negotiation, and agreements

Responsible for developing the skills of and keeping the intermediary up-to-date on technical matters and corporate policy

Completes induction information for each customer transaction in conjunction with Customer Service Representatives and Customer Program Representatives as assigned

Responds promptly to inquiries and provides proposals or options for service and/or sales required to meet customers’ needs

Expedites the resolution of customer problems/complaints

Maintains the Customer Relationship Management (CRM) or Sales Force Dot Com (SFDC) database

Attends industry trade shows, sales meetings, marketing workshops and other special events as required

Hosts and coordinates customer visits

Provides management with oral and written reports on customer needs, concerns, interests, market situation, competitive activities and potential for new products and/or services

Manages transactional costs by applying a thorough knowledge of market segment cost drivers

Keeps abreast of products, applications, technical service, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical services

Contributes to the development of strategic business plans and marketing initiatives and to the preparation of sales forecasts, budgets, quotes and other projections

Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions

Carries out special projects as assigned

Qualification

Sales experienceCustomer service skillsNegotiation skillsCRM knowledgeMarket segment knowledgeAnalytical skillsLeadership skillsOrganizational skillsCommunication skillsConflict resolution