Account Executive (North America) jobs in United States
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DigitalGenius · 5 months ago

Account Executive (North America)

DigitalGenius is a global company transforming customer experience for ecommerce brands using AI Agents. They are seeking a high-energy Account Executive to manage sales pipelines and build relationships with potential buyers, ultimately helping to improve customer experience and drive revenue growth.

Artificial Intelligence (AI)Customer ServiceE-CommerceGenerative AIImage RecognitionMachine Learning
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Growth Opportunities

Responsibilities

Manage a pipeline of opportunities and identify, engage, and develop relationships with potential buyers
Educate prospects to help them learn how DG will enable help their business to operate more efficiently and grow revenue
Prepare, organise, structure your deals following our sales processes, from value creation to negotiation and closing following MEDDPICC qualification
Run compelling discoveries and demos of DigitalGenius platform (with Sales Engineer), whilst discovering what value we can bring to the relevant stakeholders
Work with SDR team to qualify new inbound and outbound opportunities as well as generating your own
Manage a territory of some of the top e-commerce brands in the market
Proactively establish new relationships within the e-commerce industry using a combination of networking online, events & the tools provided
Use your experience & knowledge to help the entire sales team thrive & develop
Ensure the CRM is up to date and report back to leadership regularly on pipeline, performance and forecast

Qualification

Account Executive experienceSales quota achievementCRM managementSaaS experienceCustomer experience knowledgeE-commerce industry knowledgeProactive attitudePassion for tech salesCommunicationNegotiation skillsInterpersonal skillsEmotional intelligenceSelf-motivatedFlexibility

Required

Bachelor's degree or above
2-5 years of work experience as an Account Executive (preferably SaaS, customer experience or e-commerce)
Evidence of exceeding quota and generating pipeline
Proven track record in being able to balance self-prospecting with closing
Highly organised throughout prospecting, customer communications and CRM management
Have excellent communication (verbal and written), negotiation, and interpersonal skills
High emotional intelligence and an expert communicator with the ability to generate rapport with anyone and everyone
Self-motivated, proactive and flexible with a can-do attitude, necessary to thrive in a growing startup environment
Ability to follow and contribute to our Sales Playbook, iterating alongside our growth
Familiar with or willingness to learn core technology tools
Have a strong understanding of sales principles and the ability to deliver excellent customer experience
Passion for tech sales

Benefits

Fully remote
Generous Vacation Policy (20 Days)
Monthly Fitness Stipend
Medical, Dental, and Vision Health Insurance for US-based Employees
401k for US-based Employees

Company

DigitalGenius

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AI Concierge for Ecommerce

Funding

Current Stage
Growth Stage
Total Funding
$31.39M
Key Investors
Palatine Growth CreditGlobal Founders CapitalRuna Capital
2025-09-19Debt Financing· $5.39M
2017-12-19Series A· $14.75M
2016-08-01Series Unknown· $3.9M

Leadership Team

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Bogdan Maksak
CEO
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Company data provided by crunchbase