St. Croix Health · 5 months ago
Clinical Informatics Specialist **ON SITE** St. Croix Falls, WI
St Croix Falls, WI
Full-time
Onsite
Mid Level
3+ years expSt. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. They are currently seeking a Clinical Informatics Specialist who will provide and coordinate training and support to clinical staff on the Epic EMR platform, ensuring effective onboarding and continuous education. This role also involves collaborating with clinical teams to analyze workflows, promote the use of Epic, and act as a liaison between IT and clinical staff.
Health CareMedical
Responsibilities
Ensure providers and staff have the appropriate user access permissions needed for their specific functions on day one, including the tools and applications required to fulfill the associated role
Periodically review and update user lists and user access levels to ensure appropriate access and maintain data privacy and system security across multiple applications and toolsets
Ensure timely deactivation of user accounts for individuals who leave the organization or no longer require access
Provide hands-on training sessions, allowing providers to practice using Epic/Excellian in a controlled environment
Offer dedicated support during the initial onboarding phase to address any questions or issues providers may encounter
Provide continuous support through helpdesk services, regular check-ins, and refresher training sessions as needed
Offer personalized training sessions and support for users who need additional help or have specific questions
Create and distribute training materials, user guides, and FAQs to support learning
Customize set up for new employees Excellian needs for ordersets/smartsets, preferences, templates, professional fees/Level of service. Etc
Attend medical staff meetings as needed to teach and promote efficiency and updates to clinical workflows
Proactively maintain and update workflows, processes, and training materials to ensure accuracy; ensure key stakeholders within the provider groups are abreast of changes
Actively promote the benefits and importance of Epic/Excellian across the organization
Provide ongoing education and refresher courses to keep staff updated on new features, best practices, and changes in the system
Analyze current clinical workflows and identify ways to integrate and utilize Epic/Excellian more effectively, and to better align it with the specific needs and workflows of different departments and specialties
Develop and disseminate best practice guidelines for Epic/Excellian use, based on clinical evidence and user feedback
Continuously seek improvements of training materials, processes and methodology. Utilize new technology to develop new and efficient ways to deliver training to end-users. Keep abreast of the latest developments in EMR, informatics, and related clinical technology, ensuring the organization remains at the forefront of clinical innovation
Regularly communicate with clinical staff to understand their needs, concerns, and suggestions related to Epic/Excellian and communicate back to Allina via the available affiliate channels
Serve as a liaison between St. Croix Health and Allina Health, ensuring that SCH’s needs, ideas, and feedback are communicated to Allina Health and vice versa
Engage with key stakeholders, including department heads and senior management, to gather input and ensure alignment with organizational goals
Facilitate clear and effective communication between clinical staff and IT, ensuring that both sides understand each other’s needs and constraints
Translate clinical requirements into technical specifications for IT projects and explain technical solutions and limitations to clinical staff in an understandable way
Ensure timely escalation and resolution of critical issues by liaising between clinical staff and IT
Coordinate system upgrades and updates, ensuring clinical staff are informed and trained on new features and changes
Assist with the development and coordination of super-user groups to assist in testing, validation, and planning as it pertains to EMR upgrades and changes
Stay informed about the latest trends in health informatics and technology, ensuring the organization benefits from innovative solutions
Meet with outside vendors, receive education, and demonstrations on biomedical device integrations and determine if they interact with the Excellian EMR and clinical workflows
Qualification
Required
RN License or equivalent education with Bachelor's degree from accredited four-year college or university preferred
Within one year of hire, obtain Allina credentialed trainer status for identified provider and nursing modules to provide instruction to St. Croix Health's clinical staff
Minimum 3 years experience in a clinical healthcare environment
Experience with implementing, configuring, utilizing, and/or supporting Electronic Medical Record system
Previous training, project management and/or workflow analysis experience
Experience and strong acumen working within the Microsoft Office suite
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Writing - Communicating effectively in writing as appropriate for the needs of the audience
Speaking - Talking to others to convey information effectively
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Programming - Writing computer programs for various purposes
Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Time Management - Managing one's own time and the time of others
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services
Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Regularly required to sit and talk or hear
Frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds and move up to 25 pounds at times
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
Benefits
Health, vision and dental insurance
403b retirement program with employer match
Paid time off
Short-term disability, long-term disability and life insurance options
Education reimbursement
Employee assistance program (EAP)
Wellbeing incentive program
Free parking
Employee prescription discount program
Company
St. Croix Health
St. Croix Health has been a healing force in the St. Croix Valley since 1919. Our traditions hold true today.
501-1000 employees
H1B Sponsorship
St. Croix Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Kimberly Ericson
Chief Financial Officer
Andrea Jerrick, MBA
Chief Administrative Officer
Company data provided by crunchbase