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Plainridge Park Casino · 2 weeks ago

Casino Host

Plainville, MA

Full-time

Onsite

New Grad, Entry Level

$10K/yr - $50K/yr

Plainridge Park Casino is part of PENN Entertainment, a leader in integrated entertainment and casino gaming experiences. The Casino Host is responsible for creating a fun environment, fostering relationships with guests, and providing personal service to VIP players while promoting casino events and adhering to company standards.

Gambling & Casinos

Responsibilities

Responsible for fostering a fun environment

Responsible for being a gracious host to all guests and co-workers

Responsible for promoting a positive influence in the community and participating in company-sponsored events

Identify and develop personal relationships with new and first time guests

Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed

Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events

Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters

Promote casino events via telemarketing and other communication

Communicate constantly with casino operations and other team members

Follow all safety rules

Adhere to departmental quality standards

Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements

Work within the guidelines established by the company

Other duties as assigned

Qualification

Outgoing attitudeSalesforce.comCasino marketing programsEvent hostingCommunication skills

Required

Must have an outgoing, energetic and enthusiastic attitude

Must be 21 years of age

Must enjoy hosting others

Must be comfortable initiating conversations and creating a fun environment with our guests

Bachelor's degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience required

Must be proficient in computer programs

Ability to communicate with internal and/or external guests

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces