Tree House Brewing Company · 5 months ago
Retail Staff Member - Saratoga Springs
Saratoga Springs, NY
Part-time
Onsite
New Grad, Entry LevelTree House Brewing Company is seeking a Retail Staff Member to enhance the customer experience in their Taproom. This part-time role involves providing exceptional customer service, educating guests about the company and its products, and maintaining a welcoming atmosphere.
BrewingCraft BeerRetail
Responsibilities
Providing a welcoming, educated experience for all guests, delivering exceptional customer service throughout all interactions, and representing the Tree House brand to the general public with enthusiasm and a helpful attitude
Educating our customers on the history of Tree House, our philosophy, and our beer
Can packing, can sales, and checkout operation
Speedy and accurate draft pours with great care for the product
Flavor profile assessment and the ability to guide customers through their decision-making process with ease and efficiency
Assuring clean facilities
Organizing and assisting with merchandise inventory including log record keeping
Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House
Many other retail related tasks as needed
Qualification
Required
Relevant experience in a fast-paced retail environment
Refined and educated beer palate
Impeccable communication and customer service skills
Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
You are self-motivated and able to work autonomously, with a focused and hardworking attitude
A quick learner who is able to work with minimal or no supervision
Ability to multitask, professionally, in time sensitive situations
Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
Demonstrated meticulous attention to detail in processing payments
Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus
Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met
Consistent Thursday through Sunday availability is necessary to apply for this position
Preferred
Bartending Experience with TIPS certification strongly preferred
Benefits
Wellness reimbursement
EAP (Employee Assistance Program)
Birthday Paid Day Off
56 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
401k with company match, 100% vested starting at enrollment
Paid volunteer hours
Pet Insurance available at discounted group rate
Complimentary nutrition consultations
Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products
Discount of 50% on all products for personal use
2 free drafts and 2 free crew cans per shift
2 free drafts per guest for your immediate family when visiting
2 items per year embroidery benefit
Company
Tree House Brewing Company
Tree House Brewing Company is a brewery, creators of Julius, Green, Haze, crafts unique & world-renowned beers on a wooded property.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dean Rohan
Co-Founder/ Co-Owner
Sarah Maggi Morin
Chief Growth Officer
Recent News
2025-06-11
Albany Business Review
2025-01-06
2024-05-24
Company data provided by crunchbase