Tax Regional Support Specialist jobs in United States
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OneSource Virtual · 21 hours ago

Tax Regional Support Specialist

positionDallas, TX
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

OneSource Virtual is a leading provider of Business-Process-as-a-Service solutions for Workday. The Tax Regional Support Specialist is responsible for providing outstanding tax service, researching and resolving tax notices, and ensuring compliance with regulatory guidelines.

Enterprise SoftwareHuman ResourcesInformation TechnologyOutsourcing
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H1B Sponsor Likelynote

Responsibilities

Interacts with various Federal, State and local taxing agencies regarding compliance with regulatory guidelines as well as resolving related issues with notices
Frequently communicate with federal, state, and local tax agencies to resolve customer payroll tax notices
Work to ensure KPI and SLAs are met. Maintains average ticket aging to 30 days or less. Responds to cases within stated department expectations
Identify and provide feedback on jurisdiction processing issues based on notices (aka; mass events)
Coordinate with internal agency relations team to ensure creation of mass event payments
Communicate updates and perform tasks on customer notices by asking for cash collection, creating prior quarter and current quarter payments (create ACC Packet), and generate check payments for late and missing returns/payments for tax cases
Coordinate with internal treasury team to research outstanding (non cashed) check payments
Coordinate with internal amendments team by providing amendment check list and reassigning the ticket to their queue when an amendment is needed
Package, mail and track any payments/missing returns and send to agencies
May require occasional travel
Requires Flexible Work schedules and quarterly extended work schedules to meet time sensitive deadlines

Qualification

Payroll tax knowledgeCustomer serviceMicrosoft Office SuiteExcel experienceCPP/FPC certificationMultistate tax jurisdictionsMathematical aptitudeComputer literacyProblem solvingTime managementDetail-orientedCommunicationTeam playerCritical thinking

Required

2-4 years customer service
1-2 years of payroll tax knowledge
Basic excel experience
Proven Ability to prioritize tasks
Proficient in Microsoft office suite
Payroll data entry experience
High School diploma

Preferred

Associates Degree or higher
Intermediate excel experience
CPP/FPC certification
Working knowledge and background of multistate tax jurisdictions
Understanding of payroll processing

Company

OneSource Virtual

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OneSource Virtual is a workday services partner in deployment, consulting, and BusinessProcess-as-a-Service (BPaaS) services.
dateFounded in 2008
location
Dallas, Texas, USA
people-size501-1000 employees
web-link
http://www.onesourcevirtual.com

H1B Sponsorship

OneSource Virtual has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (10)
2022 (15)
2021 (11)
2020 (15)

Funding

Current Stage
Late Stage
Total Funding
$165M
Key Investors
TCVHalyard Capital
2022-11-01Acquired
2015-06-19Series B· $150M
2014-04-01Series Unknown

Leadership Team

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Brian Williams
Executive Chairman & Co-Founder
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Kelvin Gray
Chief Customer Officer
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Recent News

OneSource Virtual
OSV receives $150 million investment from Technology Crossover Ventures
2026-01-12
FinSMEs
OneSource Virtual Receives $150M Equity Investment
2026-01-12
PE Hub
TA Associates backs HR tech firm OneSource Virtual
2026-01-09
Company data provided by crunchbase