StepStone Hospitality · 5 months ago
BT Sales Manager/ Renaissance St. Louis Airport
StepStone Hospitality is a company focused on the hospitality industry, and they are seeking a BT Sales Manager to drive sales strategies and revenue generation. The role involves comprehensive market knowledge, personal sales calls, and maintaining client relationships while achieving annual goals.
Hospitality
Responsibilities
Comprehensive knowledge of market position, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning
Be fully knowledgeable of competitive markets outside the area
Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
Follow Sales policies and procedures as developed in the annual Marketing plan
Make personal sales calls
Conduct site tours for potential clients
Maintain professionalism in problem situations
Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc
Upsell to improve revenue generation on property
Attend trade shows, industry and local events that create opportunities for networking
Develop creative marketing techniques
Achieve and exceed individual and team annual goals as established by the annual Marketing plan
Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program
Achieve budgeted revenues and expenses and maximize profitability related to the sales department
Maintain correct procedures for credit control, financial transactions, and security of financial assets
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Ability to accurately use various office and sales software
Qualification
Required
Comprehensive knowledge of market position, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning
Be fully knowledgeable of competitive markets outside the area
Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
Follow Sales policies and procedures as developed in the annual Marketing plan
Make personal sales calls
Conduct site tours for potential clients
Maintain professionalism in problem situations
Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc
Upsell to improve revenue generation on property
Attend trade shows, industry and local events that create opportunities for networking
Develop creative marketing techniques
Achieve and exceed individual and team annual goals as established by the annual Marketing plan
Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program
Achieve budgeted revenues and expenses and maximize profitability related to the sales department
Maintain correct procedures for credit control, financial transactions, and security of financial assets
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Ability to accurately use various office and sales software
Minimum lifting of 20 pounds
Pushing, bending, stooping, upward reaching, manual dexterity
Hearing, writing, typing
Minimum pulling of 20 pounds
Must have a comprehensive knowledge of all hotel departments and functions
Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
Must have exceptional mathematical and computer skills
College education and relevant training and sales or hotel experience required
Ability to timely obtain any required licenses or certificates
Preferred
Additional education preferred