Deepgram · 4 months ago
Senior Pre-Sales Solutions Engineer - EMEA
United States
Full-time
Remote
Senior Level
$160K/yr - $200K/yr
5+ years expDeepgram is the leading voice AI platform for developers building speech-to-text and text-to-speech offerings. They are seeking a Senior Pre-Sales Solutions Engineer in EMEA to lead technical discovery, design solution paths, and drive adoption for strategic accounts while collaborating closely with sales and engineering teams.
Artificial Intelligence (AI)Data Collection and LabelingDeveloper APIsNatural Language ProcessingSpeech Recognition
Responsibilities
Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan
Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win
Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell
Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs
Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews
Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly
Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides
Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed
Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases
Ramp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials
Shadow strategic discovery and POC calls
Triage and resolve low-risk tickets with a Solutions Architect or Support partner. Focus on reproductions, log and trace collection, SDK setup issues, and clear notes and handoffs
Publish one internal field guide that clarifies a common EMEA pre-sales topic (for example data residency, telephony capture, or evaluation metrics)
Own two evaluations end to end with defined success criteria and timelines
Serve as the named technical partner for one or two strategic AEs. Run weekly technical deal reviews and prepare objection handling packs
Take point on higher signal tickets related to your evaluations, coordinating fast fixes with Product, Engineering, and Support
Deliver one live demo that becomes a reusable asset for the region. Pair with a Solutions Architect on a production launch to learn handoffs and escalation paths
Act as the primary pre-sales technical owner for several opportunities and expansions within strategic accounts
Close at least one complex technical win with a measurable impact on revenue
Lead one customer architecture workshop that documents a reference plan for production rollout or expansion
Convert repeated ticket patterns into a runbook, sample, or accelerator and present a short readout on the impact
Qualification
Required
5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales
Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust. You can build POCs and tools that real users run
Hands-on experience with modern cloud platforms. Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design
Proven track record leading POCs for enterprise customers and earning the technical win
Clear written and verbal communication across both technical and executive audiences
Preferred
Experience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs
Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations
Experience with self-hosted and hybrid deployments, including Helm-based installs and production observability
Strong understanding of authentication, authorization, and data residency topics that appear in EMEA enterprise reviews
Fluency in an additional European language such as German, French, Dutch, Italian, or Spanish
Company
Deepgram
Deepgram specializes in providing AI-powered speech-to-text technology that offers audio intelligence, text-to-speech, and voice agent API.
51-200 employees
H1B Sponsorship
Deepgram has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$85.92MKey Investors
Tiger Global ManagementIQTWing Venture Capital
2022-11-26Series B· $47M
2021-02-03Series B· $25M
2020-06-04Series Unknown
Leadership Team
Scott Stephenson
Co-Founder and CEO
Adam Sypniewski
Chief Technology Officer
Recent News
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2026-01-06
2025-12-18
2025-12-01
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