ACE Hardware ยท 5 months ago
Full-Time Sales Associate with Keys (Florence, KY)
Great Lakes Ace Hardware is a retail company focused on providing quality customer service and products. They are seeking a Full-Time Sales Associate who will maintain outstanding customer service, generate sales, merchandise products, and support the store management team, while also acting as a Temporary Key Carrier in the absence of management staff.
Retail
Responsibilities
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team
Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities
Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally
Assists with color matching and mixing paint
Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA
Adhere to all company policies
Participates in periodic team meetings
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends
Qualification
Required
Maintain outstanding customer service
Generate sales
Merchandise product
Own assigned departments
Support the store management team
Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values
Greets all customers and assists in answering questions about merchandise and locating merchandising
Completes all company and departmental paperwork accurately
Receives, opens, and unpacks cartons or crates of merchandise
Replenishes stock when necessary
Displays and maintains merchandise on end caps, shelves, counters or tables
Maintains on-hand integrity through inventory adjustment reports
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness
Maintains familiarity with new products and ad merchandise
Practices loss prevention techniques to minimize shoplifting losses
Working knowledge of the tools available to operate the store
Follows GLA policies and procedures for all transactions
Must be able to communicate effectively
Work with colleagues and customers effectively and professionally
Assists with color matching and mixing paint
Operates cash register by scanning all merchandise
Engaging the customer through suggestive selling
Adhere to all company policies
Participates in periodic team meetings
A continuous pattern of regular and prompt attendance is required
Ability to work a flexible schedule including weekends
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.