CACI bv · 5 months ago
ISO 20000 Quality SME
Sterling, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$121K/yr - $266K/yr
10+ years expCACI is currently looking for a motivated ISO 20000 Quality SME to join their Customs and Border Protection Integrated Traveler Initiative team in Northern Virginia. The role involves supporting Agile Software Development practices, conducting audits, managing project quality, and ensuring compliance with ISO 20000 standards.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Conduct audits and reviews/analyzes data and documentation
Managing quality of projects or services performing application development, software integration or applications maintenance in diverse lifecycle phases from pre-sales activities through delivery until the post-production support
Development of quality documentation related to projects or processes
Providing guidance and quality related education to projects and services
Ensuring project documentation is kept and organized in a structured way Providing Knowledge Management to the teams
Managing Customer Satisfaction and facilitating actions leading to satisfaction improvement
Identifying and managing improvements in projects (Continuous Improvement)
Auditing: carrying on internal audits of project health and managing the corrective actions
Deploying quality related measurements and setting up daily, weekly or monthly reporting in processes or projects (KPI Dashboards)
Interacting with Project Management and Top Management to determine root cause of issues and pushing for changes in projects or organizational improvements
Develop and implement procedures and test plans for assuring quality in a system development environment which supports large databases and applications
Provide technical/management leadership on major tasks or technology assignments
Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization
Develop and execute software test plans to identify software problems and their causes
Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assists in the evaluation
Maintaining relevant metrics that help the team see how they are doing
Supporting long-and short-range planning
Strengthening the presence of the team as an Agile center of excellence; actively contributing to the organization Agile Community
Analyzing project-related problems and creating innovative solutions involving scheduling, technology, methodology, tools and solution components
Performing scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
Developing new and refining existing processes to enhance quality and productivity
Reviewing and evaluating work and preparing periodic performance reports
Ensuring product quality and timeliness of efforts
Manage a team of experienced technical professionals
Qualification
Required
Must be a U.S. Citizen with the ability to pass CBP background investigation, criteria includes, but not limited to: 3-year check for felony convictions, 1-year check for illegal drug use, 1-year check for misconduct such as theft or fraud
College degree (B.S.; M.S., PhD.) in Computer Science, Software Engineering, Information Management Systems or a related discipline
10+ years of related professional technical experience
Strong software development background, with a minimum of seven (7) years' experience in incremental software development projects using an Agile Scrum approach
Experience with ISO 20000 standards
Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA
Experience in internal and external audits
Experience participating in a high performing, highly engaged and motivated CM team
Understanding of all elements of the software development life cycle
Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter
Financial management, methods, and staffing to ensure that technical requirements are met
Developing and evaluating quality processes and system standards to ensure compliance with company standards and governmental regulatory requirements
Conducting statistical analyses of testing results and process anomalies
Writing documentation for new and current validation procedures and technical reports
Preferred
Experience with IV&V and Quality Assurance
Experience with Agile methodology/SCRUM
Experience and/or understanding of frameworks and models such as Process Management / Business Process Management, Project Management, Agile Management, CMMI, PCMMI
Certification in: Project Management (e.g. CAPM, PMP, IPMA C/D, Prince), Agile (e.g. CSM, PSM, Agile PM, Safe), DevOps, BPM or BA, Lean Six Sigma, ISO 9001 IA, ISO 27001 IA, ISO 20000 IA or other Quality Certifications
Internal auditor experience in ISO 9001 or ISO 20000 or ISO 27001 or ISO 14001
Experience in audits or assessments or Continuous Improvement techniques
Knowledge of issue tracking and tickets tracking tools such as JIRA, GitLab, ServiceNow, BA tools
Change Management experience
Ability to apply advanced principles, theories, and concepts, and contribute to the development of innovative principles and ideas
Periodically develops data which goes beyond existing boundaries of information in field
Acts independently to expose and resolve problems
Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase