T-Mobile · 2 days ago
Product Manager, Customer Relationship Capabilities
Bellevue, WA
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $181K/yr
4+ years expT-Mobile is a leading telecommunications company that invests in its employees through comprehensive rewards and benefits. They are seeking a Product Manager to lead the strategy and delivery of Customer Relationship Management content capabilities, focusing on improving campaign efficiency and personalization across various channels.
InternetMobileTelecommunicationsWireless
Responsibilities
Define and lead the roadmap for CRM content infrastructure — including CMS, DAM, and templating systems that power our CRM campaigns
Deliver content capabilities that reduce campaign build time, improve governance, and enable reuse across web, app, email, and push
Partner with internal engineering, platform product, creative operations, and marketing teams to build scalable solutions that match how real teams work
Translate business needs into user stories and technical requirements and guide execution across sprint teams
Identify blockers and pain points in the content creation lifecycle and turn them into product opportunities
Drive continuous improvement through stakeholder feedback, testing, and iteration
Qualification
Required
Have 4-7 years of product management experience (preferably in MarTech, CMS, or CRM)
Know your way around enterprise content systems and can speak both marketer and developer
Love simplifying complexity — especially around workflows, templates, asset tagging, or content governance
Are comfortable leading cross-functional efforts across marketing, creative, product, and engineering teams
Have experience with tools like Adobe Experience Manager (AEM), Contentful, or equivalent CMS/DAM platforms
Are passionate about enabling faster, smarter campaign delivery through better tooling
Bachelors Degree required
At least 18 years of age
Legally authorized to work in the United States
Benefits
Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$25.37B2026-01-06Post Ipo Debt· $10B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase