atlasRFIDstore · 5 months ago
Account Manager (Inside Sales)
Birmingham, AL
Full-time
Onsite
Mid LevelatlasRFIDstore is an eCommerce distributor of RFID products and services, focused on connecting customers with innovative solutions. They are seeking a proactive Account Manager responsible for executing sales activities, acquiring new customers, and expanding existing accounts while delivering exceptional customer experiences.
CommercialHardwareInternet of ThingsRFID
Responsibilities
Create the ideal customer experience to foster strong relationships and build loyal customers
Meet or exceed your sales activity goals (e.g. outbound calls, emails, and response times) to stay engaged, close leads, penetrate accounts, and drive sales growth
Crush your sales goals to expand your book of business and grow profits
Consistently execute outbound customer engagements, including calls and emails, with strategic goals to drive demand, identify opportunities, and close deals
Sell the full range of products in our portfolio, including RFID software and professional services
Develop technical expertise and in-depth product knowledge to effectively present atlasRFIDstore’s offerings
Collaborate with leadership to set monthly sales goals and create actionable plans to achieve them
Demonstrate a strategic understanding of pricing models and proposal/quote development
Confidently engage in business conversations with key decision-makers
Maximize sales by offering complementary products to increase order value
Sell consultatively, recommending products that best meet customer needs
Coordinate with colleagues and suppliers to ensure order accuracy and delivery commitments are met
Build and maintain strong customer relationships to drive repeat business through outbound engagement strategies
Track all sales activities, including calls, presentations, and follow-ups, in the CRM system
Stay informed and continuously improve through education, reading, networking, and independent learning
Develop a solid understanding of RFID basics and gain comprehensive knowledge of atlasRFIDstore’s product offerings
Demonstrate the ability to assess customers’ needs, discuss their proposed applications, and recommend suitable RFID hardware and/or software solutions
Accurately determine when RFID technology is or is not a good fit for a customer and identify the most appropriate technology for their specific application
Attain proficiency in our order processing and CRM systems, as well as in order workflow processes
Consistently achieve sales objectives
Demonstrate proficiency in customer account reviews and growth planning
Show evidence of building strong relationship capital with clients in your customer base
Be well-versed in advanced aspects of RFID technology required to make effective recommendations and drive product sales
Create sales goals and objectives for yourself, along with strategic and tactical plans to achieve them; implement customer service standards and independently resolve customer service issues
Maintain awareness of marketplace competitors, including their products, strengths, and weaknesses
Navigate and utilize internal systems and programs proficiently
Drive repeat sales and develop a stable book of business through consistent execution of sales activities and strategies
Consistently achieve and exceed monthly sales targets
Maintain a strong track record of delivering exceptional customer experiences
Exhibit confidence in accurately following company procedures, processes, and adhering to policies
Qualification
Required
Proactive and driven mindset
Customer-centric mindset
Innate desire to serve others
Enjoy collaborating with other teams and departments
Tenacious and driven attitude
Ability to thrive in a fast-paced environment
Proactive and takes initiative
Thorough and detail-oriented
Positive attitude
Problem-solver
Team-first mentality
Resilient and focused on opportunities
Driven towards success and achieving/exceeding goals
Excellent written and verbal communication skills
Ability to set standards and inspire others
Ability to create ideal customer experiences
Ability to meet or exceed sales activity goals
Ability to crush sales goals and expand book of business
Ability to execute outbound customer engagements
Ability to sell the full range of products
Ability to develop technical expertise and in-depth product knowledge
Ability to collaborate with leadership to set sales goals
Strategic understanding of pricing models and proposal/quote development
Ability to engage in business conversations with decision-makers
Ability to maximize sales by offering complementary products
Ability to sell consultatively
Ability to coordinate with colleagues and suppliers
Ability to track sales activities in CRM system
Commitment to continuous improvement through education and networking
Ability to assess customers' needs and recommend suitable solutions
Proficiency in order processing and CRM systems
Ability to achieve sales objectives
Ability to conduct customer account reviews and growth planning
Ability to build strong relationship capital with clients
Well-versed in advanced aspects of RFID technology
Ability to create sales goals and objectives
Ability to maintain awareness of marketplace competitors
Ability to navigate and utilize internal systems proficiently
Ability to drive repeat sales and develop a stable book of business
Ability to consistently achieve and exceed monthly sales targets
Ability to deliver exceptional customer experiences
Confidence in following company procedures and policies
Company
atlasRFIDstore
Founded in 2008, atlasRFIDstore is the trusted global source in the IoT industry.
Founded in 2008
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Shain Armstrong
CEO & Board Member
Recent News
2024-11-20
Company data provided by crunchbase