Ramp · 1 day ago
Customer Activation Manager | Commercial
United States
Full-time
Remote
Mid Level
$97K/yr - $148K/yr
3+ years expRamp is a financial operations platform that is redefining how finance teams operate in the AI era. The Customer Activation Manager will be responsible for ensuring the successful onboarding of new customers, driving revenue through effective implementation, and collaborating with teams to refine Ramp's customer strategy.
FinanceFinancial ServicesFinTech
Responsibilities
Ensure fast, thorough, and complete onboarding of new Ramp customers by partnering with Commercial Account Managers to educate new customers on Ramp’s functionality and best practices
Work with new customers to deeply understand their current work flow, pain points, and obstacles to full rollout
Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process and continuing to sell the customer on why implementing Ramp is a high-value initiative
Become an expert in the full range of integration and configuration options for Ramp’s suite of products
Partner closely with the product team to ensure customer feedback is reviewed and prioritized
Balance and own multiple priorities and tasks supporting implementation, follow-up, and proactive outreach
Participate in hiring decisions, including interviewing, selection, and onboarding of new team members
Develop and maintain policies, procedures, and best practices for implementation processes and customer onboarding workflows
Qualification
Required
Minimum 3 years of experience in customer success, account management, or product operations experience in a B2B organization
Exceptional project management and time management skills
Excellent verbal and written communication skills
Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively
Proven track record of exceeding quota and/or outperforming key target metrics
Ability to anticipate customers' needs and position product solutions accordingly
High adaptability and ability to thrive in a fast paced environment
Preferred
Bachelor's degree from an accredited university
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Experience with financial services sales
Experience at a high-growth startup
Benefits
100% medical, dental & vision insurance coverage for you + Partially covered for your dependents + One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)
Company
Ramp
Ramp is a financial operations platform designed to save companies time and money
1001-5000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (24)
2023 (11)
2022 (10)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Lightspeed Venture PartnersICONIQ CapitalFounders Fund
2025-11-17Series Unknown· $311.72M
2025-07-30Series E· $500M
2025-06-14Series E· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-founder, focused on growth
Recent News
Columbia West
2026-01-06
2026-01-03
Digital Commerce 360
2025-12-30
Company data provided by crunchbase