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Marchay · 4 months ago

Luxury Travel Advisor - Accepting Rolling Applications

New York, NY

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

Marchay is a curated, membership-based travel service recognized as a premier luxury travel service. As a Luxury Travel Advisor, you will manage luxury trips from start to finish, ensuring meticulous planning and execution while collaborating with team members to provide a world-class travel experience for high-end travelers.

Travel

Responsibilities

End-to-End Trip Planning: Research, book, and execute luxury travel experiences, ensuring every trip meets the highest standards

Client Relationship Management: Build strong relationships with an exceptional group of high-end travelers as your clients, anticipating their needs and providing seamless service

Destination & Product Expertise: Stay informed about top-tier hotels, experiences, and travel trends to offer tailored recommendations

Supplier & Partner Coordination: Work directly with global partners, including hotels, villa suppliers, DMCs, and local concierge services

Team Collaboration: Collaborate with your team to research destinations, activities, dining experiences and more, customized to your members' tastes and preferences

Passion for Travel: Tap your love for travel; provide targeted travel intelligence and advice tailored to each specific member's needs

Operational Excellence: Maintain organized records in CRM systems and ensure flawless execution of all travel logistics

Collaboration & Growth: Work closely with your team to enhance service offerings and contribute to Marchay's continued success

Qualification

Luxury travel planningClient relationship managementDestination expertiseCRM proficiencyTech-savvyIndustry knowledgeOrganizational skillsClient-focusedPassion for travelOperational excellenceCollaboration & growthSabre GDS knowledgeAxus experienceSalesforce CRM expertiseTeam collaboration

Required

Location: While this role is remote, you are based in North America and are willing to work Eastern Time Zone hours

Education: Bachelor's degree is required

Experience: Minimum 2+ years in luxury travel planning, either as an independent advisor or within a company setting

Highly Organized: Comfortable managing 30-40 trips at once, ensuring seamless execution

Tech-Savvy: Proficient in CRM systems, itinerary tools, and managing large amounts of travel data

Client-Focused: Ability to deliver an exceptional, personalized travel experience with professionalism and ease

Industry-Smart: Deep knowledge of luxury hotels, premium air travel, and curated travel experiences

Preferred

Bonus Skills: Sabre GDS knowledge, Axus experience, and/or Salesforce CRM expertise

Benefits

Competitive Compensation: Annual salary with a performance-based, discretionary bonus

Comprehensive Benefits: Fully covered medical, dental, and vision insurance

401(k) Plan: Access to our retirement savings program

Generous Time Off: Ample PTO plus company holidays to recharge and reset

Career Growth: Opportunity to develop toward a senior finance leadership role, with increasing ownership of P&L, budgeting, and strategic decision-making over time

Flexibility: Remote work environment with the ability to manage your schedule effectively

Innovative Market Leader: Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground