Customer Service & Design Consultant jobs in United States
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Entry Systems Automated Gate & Garage Door Services ยท 5 months ago

Customer Service & Design Consultant

Entry Systems is a family-owned garage door and gate company serving Orange County since 1972, and they are seeking a Customer Experience & Design Advisor. In this role, you will combine customer service, scheduling, and design consulting to create excellent experiences for customers.

Construction

Responsibilities

Answer incoming calls, schedule service appointments, and process payments
Greet walk-in customers and provide product guidance in our Laguna Hills design center
Advise homeowners on garage door design options, both in-person and virtually
Accurately enter customer information with attention to detail
Maintain a positive, professional attitude with customers and coworkers
Stay current on product styles, design trends, and customer needs

Qualification

Customer service experienceSales experienceHome design experienceCommunication skillsComputer proficiencyMulti-taskingProfessional attitudeMulti-line phone experienceDetail-oriented

Required

Customer service or sales experience required (home design experience a plus)
Strong communication, listening, and interpersonal skills
Excellent grammar, spelling, writing, and phone etiquette
Computer proficiency and ability to multi-task with accuracy
Organized, detail-oriented, proactive, and a quick learner
Professional, punctual, and adaptable in a fast-paced setting
References required

Preferred

Multi-line phone experience preferred

Benefits

Health insurance
Retirement plan
Paid vacation
Sick pay
Holidays

Company

Entry Systems Automated Gate & Garage Door Services

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A small, family business servicing residential and multifamily garage doors & gates in the beautiful Orange County for 50+ years!

Funding

Current Stage
Early Stage
Company data provided by crunchbase