Evolution · 6 months ago
IT Specialist - Tech Ops
Fairfield, CT, USA
Full-time
Onsite
Entry Level
1+ years expEvolution is the world leading B2B provider for online casinos, seeking an IT Specialist for their Technical Operations team. The role involves maintaining in-house technology equipment, troubleshooting hardware and software issues, and providing support to team members while ensuring optimal performance of studio assets.
CasinoGamblingGaming
Responsibilities
Identifies and delivers required hardware and software service levels according to company policies
Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations
Provides training to the Technical Operations Team and other relevant personnel as determined by Management
Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments
Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products
Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices
Assist in the adaptation and incorporation of A/V hardware into studio environments
Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems
Documents instances of hardware failure, repair, installation, and removal via ticketing system
Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work
Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.)
Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualification
Required
1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience)
Effectively communicate in English, both written and oral forms
Must be able to obtain a gaming license
Willingness and ability to occasionally travel (within North America and abroad)
Ability to work in a deadline-based environment
Ability to use common hand and power tools
Ability to lift up to 50lbs
Preferred
6 months experience with POE devices, such as CCTV cameras (desired)
6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired)
6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination)
Previous experience working in a similar setting preferred
Benefits
Competitive Salary
Paid Time Off
Paid Holidays
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development – for the right person there is opportunity for the role to grow in responsibility
Company
Evolution
Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos.
10001+ employees
H1B Sponsorship
Evolution has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Ken Dart
2024-08-08Post Ipo Equity
2015-03-20IPO
Leadership Team
J
Jens von Bahr
CEO and Co-Founder
Recent News
News Powered by Cision
2025-12-14
Company data provided by crunchbase