Machine Learning Research Engineer jobs in United States
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Decagon · 10 hours ago

Machine Learning Research Engineer

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$250K/yr - $415K/yr
date3+ years exp

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The role of Machine Learning Research Engineer involves developing AI systems that perform complex tasks, with a focus on instruction tuning and information retrieval, while contributing to innovative AI solutions for enterprise customers.

Artificial Intelligence (AI)Generative AISoftware
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H1B Sponsor Likelynote

Responsibilities

Develop models for customer support tasks that exceed the performance of closed source models
Experiment with small open-source models to drive order of magnitude reductions in latency across channels
Break down ambiguous research ideas into clear, iterative milestones and roadmaps

Qualification

AI/ML engineeringFine-tuning LLMsMulti-modal modelsProduction deploymentProblem-solvingTeam collaboration

Required

3+ years of experience in AI/ML engineering or research
Proven track record of working on AI/ML projects from concept to production
Experience fine-tuning and deploying LLMs in production environments
Prior experience working with multi-modal models

Benefits

Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best

Company

Decagon

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Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
dateFounded in 2023
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://decagon.ai

H1B Sponsorship

Decagon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)

Funding

Current Stage
Growth Stage
Total Funding
$231M
Key Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M

Leadership Team

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Jesse Zhang
CEO / Co-Founder
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Ashwin Sreenivas
Co-Founder
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Recent News

Pulse 2.0
Decagon Announces Commercial Pilot With Deutsche Telekom And Strategic Investment from T.Capital
2025-11-11
Business Wire
Decagon Announces Commercial Pilot with Deutsche Telekom and Strategic Investment from T.Capital to Fuel Enterprise Growth
2025-11-11
Condia
Why African Edtech is abandoning children for adults
2025-11-04
Company data provided by crunchbase