Entry Systems Automated Gate & Garage Door Services · 4 months ago
Design & Customer Service Advisor (Home Improvement Showroom)
United States
Full-time
Remote
Mid, Senior Level
$22/hr - $25/hr
5+ years expEntry Systems is a trusted family-owned garage door and gate company serving Orange County since 1972, and they are hiring a Design & Customer Service Advisor to join their Laguna Hills office. This role involves creating great customer experiences by guiding customers through design options and managing sales inquiries while maintaining accurate customer records.
Construction
Responsibilities
Serve as the first point of contact for garage door sales and design inquiries
Guide customers through styles, colors, and feature options to help them design the perfect door
Prepare and follow up on estimates to move projects from interest to installation
Welcome showroom visitors (5–10 per week) and create a professional, friendly experience
Answer multi-line phones, schedule service appointments, and process payments
Maintain accurate customer records and notes in our system
Stay current on product knowledge and design trends (training provided)
Qualification
Required
5+ years of customer service, office, or inside sales experience
Excellent phone and interpersonal communication skills
Professional, polished presence in person and on the phone
Organized and detail-oriented with strong data-entry accuracy
Comfortable working in a fast-paced, professional environment
Preferred
Experience in a showroom, design, or home improvement sales setting
Familiarity with preparing quotes, estimates, or proposals
Knowledge of garage doors, gates, or home design industries (a plus but not required)
Benefits
Health insurance
Retirement plan
Paid vacation
Holidays
Sick pay
Company
Entry Systems Automated Gate & Garage Door Services
A small, family business servicing residential and multifamily garage doors & gates in the beautiful Orange County for 50+ years!
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase