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Accelleron · 5 months ago

Talent Pool – United States Service Engineers & Service Technicians

Harahan, LA

Full-time

Onsite

New Grad, Entry Level

Accelleron is a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications, committed to sustainability in the marine and energy industries. The role involves driving customer satisfaction through high-quality service delivery, maintaining customer relationships, and ensuring operational excellence in service tasks.

IndustrialMachinery ManufacturingManufacturing

H1B Sponsor Likely

Responsibilities

Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.,)

Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally

Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities

Prepares all documents and reports according to to be signed by the customer representative. Reports work done in a timely manner and follows up when needed

Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future

Provides recommendations to management to improve operations and customer service

Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents

Qualification

Mechanical EngineeringTechnical TroubleshootingTechnical DrawingsCustomer ServiceSafety Standards

Required

Diploma in Mechanical Engineering or similar field

Sound knowledge in reading technical drawings and measuring instruments

Ability to identify, diagnose, and resolve technical issues efficiently

Experienced in dealing with customer with different background, handling service jobs with high safety and quality standards

Working in difficult environment (temperature, noise, dirt)

Willingness to travel to client locations for on-site support and to work irregular hours as needed

Benefits

Medical, Dental, and Vision Insurance: Choose from a variety of plans to find the coverage that best suits your needs.

Health Savings Account (HSA) / Flexible Spending Account (FSA): Options to save pre-tax dollars for eligible medical expenses.

Employee Assistance Program (EAP): Confidential support for personal or work-related challenges, including counseling and resources for mental health.

Retirement Plan: 401(k) plan with company matching to help you save for the future.

Life & Disability Insurance: Company-provided basic life insurance, with options to purchase additional coverage.

Paid Time Off (PTO): Generous vacation, sick days, and holidays to recharge and spend time with loved ones.

Flexible Work Options: Depending on the role, we offer options for hybrid or remote work.

Parental Leave: Paid leave for new parents to bond with their child.

Learning & Development: Access to training programs, certifications, and courses to help you grow professionally.

Tuition Reimbursement: Support for continuing education and professional certifications.

Career Advancement: Opportunities for career development, internal mobility, and leadership training.

Employee Discounts: Discounts on products, services, or memberships.

Wellness Programs: Access to fitness classes, wellness challenges, and resources to promote a healthy lifestyle.

Social Events: Company-sponsored events and activities to build a sense of community.

Company

Accelleron

Accelleron develops, produces, and services turbochargers and digital solutions for the marine, energy, and rail sectors.

Founded in 2010

Baden, Aargau, CHE

1001-5000 employees

https://accelleron-industries.com

H1B Sponsorship

Accelleron has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)