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Eliada Homes · 5 months ago

Residential Team Lead

Ashe County, NC

Full-time

Onsite

Mid Level

$20/hr - $22/hr

Eliada Homes is a non-profit helping children and young adults succeed since 1903. The Residential Team Lead provides supportive management and supervision of their assigned residential program, ensuring compliance with staffing ratios and delivering quality services to students.

Child CareChildrenHealth CareNon Profit

Responsibilities

Assist the Cottage Manager with programmatic oversight and leadership of the model of care and delivery of services in the identified Residential/Respite Program(s). Works collaboratively with the Cottage Clinician and Case Manager to ensure that clinically appropriate services are delivered to eligible children within the program service definition. Will provide shift supervision of direct care staff when working in ratio 3 shifts per week, and as needed to maintain ratio requirements

Provide supervision to direct care residential staff in the delivery of services, implementation of model of care, crisis management, implementation of teaching and individualized clinical/crisis management plans for each student, and implementation of the therapeutic environment/activities. Includes formal and informal staff supervision, staff/cottage observation and feedback, and student specific meetings

Participates in the training, professional development, evaluation, discipline and discharge of residential staff assigned to unit(s). Includes assistance with the management of staffing schedules, overtime and leave time within agency standards

Ensures all required agency, mental health and program documentation is completed and maintained within agency, licensure, accreditation, and other standards in an accurate and timely manner

Support and assist Cottage Manager to ensure the management and maintenance of the cottage facility within agency standards to provide a healthy, safe and therapeutic environment for students

Maintain and role-model professional and consistent communication with the students' guardians and other members of their child and family teams

Displays competence and responsiveness to cultural differences present in both student and employee population

Ensures the provision of quality services to students through participation in the agency's PQI process

Performs other administrative or programmatic duties as assigned by the Cottage Manager

Provides coverage on call responsibilities

Qualification

Supervisory experienceCrisis managementTraining othersComputer skillsFlexible schedule

Required

Must possess a valid North Carolina Driver's License and be insurable by Eliada's carriers

Must possess efficient computer skills

Must be able to train others

This position requires on-call responsibilities

Must complete all phases of the pre-service workshop, including physical restraint training including the ability to perform physical restraint techniques

Position may experience verbal and/or physical aggression from student population

Must demonstrate availability to work a flexible schedule including weekends, holidays, emergencies, and extended periods of time