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Veeva Systems · 1 day ago

Consultant - Nitro Services

United States

Full-time

Remote

Mid Level

$70K/yr - $140K/yr

3+ years exp

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Consultant for the Nitro Services team, you will leverage your data warehousing and consulting expertise to engage with customers, guiding them through the implementation and ongoing support of Veeva Nitro solutions.

BiotechnologyCRMEnterprise SoftwareSoftware

No H1B

Responsibilities

Participate in workshops to understand customer requirements for their commercial data warehouse

Assist in designing and configuring Veeva Nitro solutions, including data models, ETL processes, security, and reporting objects, based on best practices

Support data migration, integration, and validation activities during implementation projects

Guide customers on leveraging their data assets effectively within Nitro

Coordinate with External and Internal Teams to understand their system and build scalable solutions

Provide ongoing consulting and administrative support for multiple Veeva Nitro clients

Manage and monitor data loading processes, ensuring data quality and troubleshooting issues

Perform configuration enhancements and optimizations based on evolving client needs

Assist clients with the creation, maintenance, and best practices for reports and dashboards using Nitro Explorer and connected BI tools

Maintain production and sandbox environments, including release management support

Triage, troubleshoot, and resolve client-reported issues

Manage client interactions, set expectations, and provide clear, effective communication

Develop deep subject matter expertise on Veeva Nitro and life sciences commercial data domains

Contribute to internal initiatives, knowledge sharing, and best practice development

Uphold Veeva Values, including 'Do the Right Thing' and 'Customer Success.'

Qualification

Data warehousingETL developmentSQLConsulting experienceLife sciences experienceBI visualization toolsCommunication skillsProblem-solvingAdaptability

Required

Bachelor's degree or equivalent relevant experience

3+ years of experience in data warehousing, business intelligence, ETL development, or data management/integration roles

Hands-on experience with SQL for data querying, manipulation, and analysis

Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles

Experience in a customer-facing role, demonstrating consulting, requirements gathering, and communication skills

Proven ability to manage tasks, prioritize, and work independently in a remote setting

Ability to quickly learn new technologies, adapt to changing environments, and translate business needs into technical solutions

Excellent verbal and written communication skills

Qualified candidates must be legally authorized to be employed in the United States

Preferred

Direct hands-on experience implementing or managing Veeva Nitro

Experience working within or consulting for the life sciences (pharmaceutical, biotech, medical devices) industry, particularly with commercial data (sales, marketing, CRM, HCO/HCP data)

Experience with other Veeva applications (e.g., Veeva CRM, Veeva Vault, Veeva Network MDM)

Experience with cloud data warehouse/ Lakehouse platforms (e.g., AWS Redshift, Snowflake, Databricks)

Proficiency with BI visualization tools (e.g., Tableau, Power BI, Qlik)

Experience with Master Data Management (MDM) concepts or systems

Experience working across the full lifecycle of a software implementation project