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Blue Star Partners · 4 months ago

Process Analyst

United States

Full-time

Remote

Mid, Senior Level

$85/hr - $90/hr

5+ years exp

Blue Star Partners is seeking a detail-oriented Process Analyst to support process documentation, analysis, and improvement efforts for a year-long initiative involving Salesforce integration and digital services modernization. The Process Analyst will work across teams to map current and future state processes, identify gaps, and recommend improvements aligned with strategic goals.

ConsultingE-LearningProject Management

Responsibilities

Conduct discovery sessions with stakeholders to document current business processes

Develop process maps, gap analyses, and future-state workflows

Support change impact assessments and business readiness evaluations

Collaborate with the Change Lead and IT to align process design with technical solutions

Track and report on process improvement initiatives and success metrics

Qualification

Process analysisProcess mapping methodologiesStakeholder engagementTechnology implementationProsci Change Management CertificationContinuous improvementHigher education experienceGovernment experience