Minuteman Press · 4 months ago
Customer Service / Graphic Design
Natick, MA
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $22/hrMinuteman Press is the world’s largest and top-rated digital print, marketing, and design franchise seeking candidates with a Graphic Design background for a Customer Service Representative role. The position involves assisting clients with their print projects, creating quotes and invoices, and ensuring the accuracy of customer files.
Business DevelopmentPrinting
Responsibilities
Communicating courteously with clients via phone, email and in person to assist with their print or promotional products projects
Creating custom quotes, work orders and invoices using our proprietary software. (training provided)
General typesetting and page layout of customer projects from business cards to banners
Preparing and pre-flighting of digital files, checking fonts, links, and colors, creating bleeds, crops, imposing art and exporting as PDF files
Reviewing job specifications from work orders and ensuring that client files are accurate, and the finished job exceeds customer expectations
Keep an organized digital file system, using our franchise process
Qualification
Required
Previous experience in a fast-paced Customer Service environment
Excellent communication skills, verbal and written
High organizational competence with ability to multitask effectively
Strong Math Skills
Proficiency in the Adobe Creative Suite; primarily InDesign and Illustrator
Strong math skills
Professional appearance
Benefits
Paid time off
Company
Minuteman Press
Minuteman Press are full-service design, print and marketing centers serving the entire business community from small businesses to Fortune.
Founded in 1973
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Mikos
Owner
Recent News
2025-06-05
Minuteman Press International
2025-05-16
Minuteman Press International
2025-04-28
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