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NTT DATA, Inc. · 2 weeks ago

Principal Cloud Managed Services Engineer

United States

Full-time

Remote

Lead/Staff

NTT DATA is a global innovator of business and technology services, renowned for its technical excellence and leading innovations. The Principal Cloud Managed Services Engineer is responsible for creating and maintaining cloud-based infrastructure for clients, acting as a key technical leader and consultant in delivering complex managed services outcomes.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Creates and maintains the Cloud-based Infrastructure of managed service to clients

Provides highly technical or sophisticated in nature support across Cloud technologies/Cloud solutions

Provides consultancy support where fourth-line engineer teams were unable to resolve the problem

Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers

Acts as emergency support contact as needed, for critical client and business-impacting issues

Communicates with other teams and clients for extending support

Leads the design and architecture of managed cloud solutions for clients, considering their unique requirements and business objectives

Oversees the implementation of cloud solutions, including cloud design, configuration, and deployment and ensures adherence to best practices and industry standards

Monitors and optimises the performance of clients' cloud-based infrastructures, identifying and resolving issues proactively

Implements and maintains cloud security measures, ensuring compliance with relevant industry regulations and data protection standards

Leads the troubleshooting and resolution of highly complex cloud-related incidents and problems and provides technical expertise and guidance to resolve critical issues

Continuously identifies opportunities to improve cloud performance, security, and service delivery, driving process enhancements and technological advancements

Creates and maintains comprehensive technical documentation, including technical diagrams, configurations, and operational procedures

Develops scripts and automation solutions, streamlining network operations, and enhancing efficiency

Plays a pivotal role in deploying and managing cloud solutions, integrating automation tools, and driving innovation to meet the evolving needs of client

May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines

May work on implementing and delivering Disaster Recovery functions and tests

Performs any other related task as required

Qualification

Cloud technologiesManaged servicesCloud securityCloud architectureScripting skillsCloud monitoring toolsAutomation toolsProject managementVendor managementTicketing toolsEmerging technologyProblem-solvingInterpersonal skills

Required

Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience)

Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)

Extended Managed Services experience

Extended knowledge and experience in ticketing tools, preferably Service Now

Extended experience working in multiple large Global Enterprise client outsourcing projects

Extended vendor management experience

Extended in-depth experience and understanding of the IT industry and standards for IT service management

Extended experience in more than one area of expertise

Extended experience across Emerging technology and trends impacting IT operations

Extended experience in designing, implementing, and managing complex enterprise cloud solutions

Excellent problem-solving skills with ability to identify complex cloud issues, brainstorm potential solutions and choose the best way to resolve an issue

In-depth knowledge of cloud technologies

Excellent understanding of managed services concepts

Excellent knowledge of cloud monitoring and management tools for performance optimization and troubleshooting

Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams

Project management skills and the ability to handle multiple tasks and priorities effectively

Excellent scripting/programming skills

Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef

Company

NTT DATA, Inc.

Glassdoor3.8

NTT DATA, Inc. is a trusted global innovator of business and technology services.

Founded in 2019

Tokyo, JP

10001+ employees

https://services.global.ntt/

H1B Sponsorship

NTT DATA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (144)

2024 (182)

2023 (257)

2022 (871)

2021 (809)

2020 (1266)