FDE LLC, d/b/a Ashley Northeast · 4 months ago
Sales Manager in Training - NY Metro Area
New York City, New York, United States
Full-time
Onsite
Mid Level
$60K/yr - $70K/yrFactory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, is seeking a Sales Manager to lead and develop high-performing sales teams. The role focuses on driving key performance indicators, ensuring guest satisfaction, and overall store performance while fostering a culture of accountability and success.
Responsibilities
Lead and execute FDE’s seven critical sales leadership processes
Manage team staffing levels to align with traffic and sales volume
Support the onboarding and development of new team members
Coach and performance manage associates to achieve sales excellence
Oversee consistent execution of the Ashley Proven Sales Process
Guide prospecting and follow-up to build a strong pipeline of customers
Ensure sales practices meet company compliance and quality standards
Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact)
Apply leadership tools and best practices in daily management
Attend required training including leadership development and product/vendor sessions
Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training
Lead energizing morning huddles and coaching scrimmages
Assign team opportunities and participate in guest interactions
Review and manage staffing-to-traffic ratios and store KPIs
Achieve store sales budgets based on store tier
Improve sales KPIs including close rate, sales per guest, and average ticket
Monitor and drive success across categories such as protection plans, sleep products, and financing
Track Net Promoter Score (NPS) and Total Piece Exception Rate
Ensure all activities align with the company’s mission, values, and operational standards
Participate in weekly 'Perfect Store Visit' meetings to review store readiness and performance
Maintain a clean, organized, and guest-ready showroom environment
Qualification
Required
High school diploma or GED required; associate or bachelor's degree preferred
Previous leadership experience in a fast-paced retail environment
Strong ability to coach, lead, and drive performance through others
Effective communicator with strong interpersonal and motivational skills
Ability to foster teamwork and build strong internal relationships
Highly organized with the ability to adapt to changing priorities
Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems
Preferred
associate or bachelor's degree
Benefits
Paid 13-week training program through the Ashley Sales Academy
Quarterly and annual performance awards
401(k) plan with company match
Paid time off, holiday pay, and a paid day off for your birthday
Medical, dental, and vision insurance with plans starting at $25 per week
Employee discounts on Ashley products
Referral bonuses of up to $1,000 for successful candidate referrals
Hope to Dream: Every mattress purchase helps provide beds to children in need
Give a Day: One paid day annually to volunteer with an approved nonprofit organization
Corporate Chaplains: Confidential support for personal, family, and wellness matters
Life Resources: Quarterly wellness events on finance, relationships, and health
Team Member Relief Fund: Financial support for unexpected life events
SmartDollar: Free financial education and budgeting platform for employees
Company
FDE LLC, d/b/a Ashley Northeast
At Factory Direct Enterprises, LLC d/b/a Ashley Northeast, we are committed to Amazing our team members, guests, and the communities we serve through every personal interaction and by doing so we honor God.
Founded in 2004Edison, New Jersey, US
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Chrinian
Co-President and Chief Revenue Officer
Company data provided by crunchbase