JPMorganChase · 4 months ago
Senior Lead Software Engineer, ServiceNow
575 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Senior Level, Lead/Staff
$171K/yr - $260K/yr
5+ years expJPMorgan Chase is seeking a Senior Lead Software Engineer in their Chief Data & Analytics Office, specifically within the Data Governance Engineering team. The role involves leading multiple technical areas, developing ServiceNow solutions, and collaborating across various technical domains to enhance data governance capabilities.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components
Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices
Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow
Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support
Identify ServiceNow system deficiencies and recommend solutions
Participate in creating and developing standards, best practices, support guidelines and procedures
Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform
Research new feature enhancements and functionalities from ServiceNow
Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum
Qualification
Required
Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers
Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub
Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR)
Experience with CMDB, and integration with other external tools
Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform
Knowledge of AI and ML Capabilities
Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services
Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery)
Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework
Solid team player with a 'can do' attitude
Extremely organized with strong time-management skills
Ability to contribute to and lead projects following Agile or Scaled Agile methodologies
Process and detail oriented, analytical and inquisitive
Ability to deliver solutions to improve and automate complex and/or critical business processes
Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage
Ability to effectively prioritize and execute
Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary
Ability to multi-task across project/initiatives and deliver according to time commitments
Preferred
Proficient in coding Java, Micro Services using Spring Boot/Cloud
Overall knowledge of the Software Development Life Cycle
Experience with RDBS and NoSQL DBs (Cassandra)
Experience with Testing (JUnit, Cucumber)
Experience with front end technology (React, Angular)
Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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