CPI Security · 4 months ago
Inside Sales Advisor
Charlotte, NC
Full-time
Onsite
Entry Level
$60K/yr - $90K/yr
1+ years expCPI Security is a leader in the security and automation solutions industry, and they are seeking an Inside Sales Advisor to join their Inside Sales team. In this role, you will engage with homeowners to assess their needs and customize security and automation packages, all while providing exceptional customer care and driving sales.
Business DevelopmentBusiness IntelligenceSecurity
Responsibilities
Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls
Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible
Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner
Actively listen to customers’ needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish
Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments
Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems
Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base
Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success
Provide best-in-class customer care in all interactions
Qualification
Required
Upbeat personality and a fun, positive attitude
Strong customer service and people skills
Ability to consistently meet and exceed sales quotas
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Preferred
1-2 years previous sales experience preferred, but not required
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
Benefits
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options.
Company paid holidays, floating holiday, and PTO.
Free monitored security system after 90 days.
Engaging and fun company culture that’s made up of a diverse group of people.
An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director.
Company
CPI Security
For more than 30 years, CPI Security has been a leader in customized security and home automation solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Butkovich
Chief Product Officer
Recent News
2025-09-17
Security Sales & Integration
2024-05-21
Security Systems News
2023-12-23
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