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Chase · 4 months ago

Senior Lead Software Engineer, ServiceNow

575 Washington Blvd, Jersey City, NJ, 07310, US

Full-time

Onsite

Senior Level, Lead/Staff

$171K/yr - $260K/yr

5+ years exp

Chase is a leading financial services firm, and they are seeking a Senior Lead Software Engineer to join their Chief Data & Analytics Office. This role involves leading technical areas and collaborating across domains to enhance data governance capabilities and deliver solutions using the ServiceNow platform.

BankingFinancial Services

Responsibilities

Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components

Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices

Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow

Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support

Identify ServiceNow system deficiencies and recommend solutions

Participate in creating and developing standards, best practices, support guidelines and procedures

Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform

Research new feature enhancements and functionalities from ServiceNow

Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum

Qualification

ServiceNow configurationServiceNow administrationServiceNow integration solutionsCertified ServiceNow AdministratorCertified Implementation SpecialistFlow DesignerIntegration HubCMDB experienceJavaPythonJavaScriptAgile methodologiesAIML knowledgeSOAPJSONXMLJUnitCucumberReactAngularMicro ServicesRDBSNoSQL DBs

Required

Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers

Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub

Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR)

Experience with CMDB, and integration with other external tools

Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform

Knowledge of AI and ML Capabilities

Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services

Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery)

Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework

Solid team player with a 'can do' attitude

Extremely organized with strong time-management skills

Ability to contribute to and lead projects following Agile or Scaled Agile methodologies

Process and detail oriented, analytical and inquisitive

Ability to deliver solutions to improve and automate complex and/or critical business processes

Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage

Ability to effectively prioritize and execute

Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary

Ability to multi-task across project/initiatives and deliver according to time commitments

Preferred

Proficient in coding Java, Micro Services using Spring Boot/Cloud

Overall knowledge of the Software Development Life Cycle

Experience with RDBS and NoSQL DBs (Cassandra)

Experience with Testing (JUnit, Cucumber)

Experience with front end technology (React, Angular)

Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)