Total Quality Logistics ยท 23 hours ago
Customer Service Coordinator - 1st Shift
Cincinnati, OH
Full-time
Onsite
New Grad, Entry LevelTotal Quality Logistics is a company focused on delivering exceptional customer service. As a Carrier Services Coordinator, you will be the first point of contact for inbound inquiries and will play a vital role in managing customer communications and resolving issues efficiently.
Freight ServiceLogisticsTransportation
No H1B
Responsibilities
Manage a high volume of inbound phone calls and emails
Help resolve caller issues and questions with a high sense of urgency and professionalism
Document and manage all tasks in our internal systems
Provide updates and communicate directly with the internal sales and support teams
Qualification
Required
You have a passion for delivering excellent customer service
You enjoy solving problems
You maintain a calm, professional demeanor under pressure
You communicate clearly and work well within a team
You're organized, with a high attention to detail
You have a strong work ethic with a history of reliability
You're professionally driven, and career motivated
You are comfortable working in a fast-paced office environment
Benefits
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Certified Great Place to Work with 800+ lifetime workplace award wins
Company
Total Quality Logistics
The logistics industry is a $500 billion market.
Founded in 1997
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rob Poulos
Chief Operating Officer
Chris Brown
Chief Legal Officer
Recent News
Company data provided by crunchbase