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Fairmont Hotels & Resorts · 4 days ago

Group Sales Manager

Washington, CA

Full-time

Onsite

Mid Level

$74K/yr - $81K/yr

Fairmont Hotels & Resorts is part of the Accor Group, a pioneer in responsible hospitality with over 45 brands worldwide. The Group Sales Manager is responsible for selling memorable experiences to guests, managing sales for groups, and building strong relationships with clients to achieve sales goals.

HospitalityResorts

No H1B

Responsibilities

Handle all aspects of Sales for groups of 8-75 rooms on peak night in assigned market

Develop and maintain customer base in all assigned markets

Achieve or Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance

Attend Sales Meetings, office events, hotel-sponsored functions, and industry functions, including those that may involve overnight travel

Develop lead sources and rapport with key personnel, Fairmont Global Sales Office sellers and assigned client base

Maintain active membership in industry related organizations and associations pertaining to the specific market

Support goals, objectives and philosophies of the Brand and the Fairmont Washington DC. Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues

Support ALL – Accor Live Limitless loyalty program and ALL Meeting Planner loyalty program through product knowledge and member enrollments

Identify and execute key action steps each quarter that will achieve booking goals

Work directly with the Director of Sales and the Director of Revenue Management to meet and exceed budgeted group room rates

Actively target and solicit new business within the territory assigned

Stay familiar with industry trends via appropriate publications/trade memberships if necessary

Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs

Follow up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence

Fully qualify each Group business opportunity to understand the full potential of the booking and account

Develop and maintain close and effective working relationships with all supporting departments

Coordinate with conventions services on groups involving rooms and banquet revenue; adhering to all Fairmont Brand sales standards by providing accurate, comprehensive turnover reports

Participation required at Fairmont sales training workshops as applicable and achieving acceptable shop scores per the company standard

Participate in all assigned Fairmont Brand sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event

Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory

Qualification

Luxury hospitality salesContract negotiationGuest service excellenceMicrosoft OfficeInterpersonal skillsWritten communicationVerbal communicationHospitality degreePresentation skillsOrganizational skillsResults-orientedFlexibility