e-Roadside Assistance Agent- French- PT jobs in United States
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U-Haul ยท 5 months ago

e-Roadside Assistance Agent- French- PT

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

U-Haul is a company that provides moving and storage solutions, and they are seeking a Bilingual French-Roadside Assistance Team Member. The role involves assisting customers in real-time during roadside emergencies, ensuring their safety, and providing support through effective communication and problem-solving.

LogisticsService IndustryTransportation

Responsibilities

Assist customers who need help and certainty when their move does not go as planned
Handle incoming customer calls
Initiate outbound calls to customers, roadside assistance service providers and other personnel
Follow established methods and procedures
Handle all files with calm urgency, professionalism and care
Meet all quality-related metrics and goals

Qualification

Computer skillsFluent in FrenchEnglishCritical thinkingTyping skills (40 WPM)Geography knowledge U.S.Geography knowledge CanadaActive listeningEmpathyClear communicationAdaptabilityTeam player

Required

Must be fluent in both English and French
Ability to express sympathy, empathy and compassion
Critical thinker and ability to adapt
Intermediate keyboarding and computer skills
Active and Attentive listener
Ability to type while talking (40 WPM or higher is a plus)
Ability to formulate sentences through written text
Ability to navigate and use multiple computer programs at once
Excellent verbal communication and listening skills
Clear speaking voice
General knowledge of U.S. and Canada geography
General knowledge of how to map a location using various programs or applications
Willingness to incorporate feedback to constantly improve performance
Possess can-do-confidence

Benefits

At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness.
Additionally, our career path planning and continued education assists employees with their professional goals.

Company

U-Haul

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Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.
dateFounded in 1945
location
Capitol Heights, Maryland, USA
people-size10001+ employees
web-link
http://www.uhaul.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-01-22Acquired

Leadership Team

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Alyssa Espinoza
Executive Assistant to CEO
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Recent News

The Real Deal
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2026-01-11
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2026-01-07
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California In First Place for People Leaving the State: UHAUL Tells No Lies
2026-01-07
Company data provided by crunchbase