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Ocean Bank · 5 months ago

VP, Relationship Manager- PCS

US-FL-Miami

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Ocean Bank is seeking a VP, Relationship Manager in the Private Client Services Department. This role is primarily responsible for attracting and developing new personal and commercial deposits, loan and investment relationships, while also managing existing client accounts and ensuring compliance with banking regulations.

BankingInsuranceVenture Capital

Responsibilities

Drive business growth by leading the service delivery model strategy for their respective market

For new loan opportunities, take applications, gather required documentation and financial information, and work with department management and the credit underwriting teams and credit committees to move deals from application to closing

Manage and review active loan portfolios, assuring the past due loans and technical exceptions are within Ocean Bank’s loan policy acceptable levels. Also responsible for the timely performance of loan annual reviews

Monitor overdrawn and uncollected accounts. Manage past due loan payments

For deposit relationships, responsible for monitoring account activity as well as managing accounts in uncollected or overdraft status

Ensure that the customer profile information and documentation remain current; this may include, but is not limited to, W-9 and W-8BEN, CIP documentation (drivers licenses, passports), core and supporting bank documents, updated financial statements and information, client profile information, and other support documentation

Perform due diligence on the BSA/KYC (Know Your Customer) write-ups and profile; conduct customer interviews to profile them as well as to comply with BSA, KYC and other bank policies and procedures. Respond to BSA requests

Ensure efficiency with customers’ accounts in all their bank products

Continually identify and analyze new products and/or initiatives that would enhance the service provided to the customer

Qualification

Banking operations knowledgeRelationship managementKYC complianceSales experienceInvestment licensing Series 7BSA/AML knowledgeMS Software proficiencyInterpersonal skillsTime managementWritten communicationVerbal communication

Required

Bachelor's Degree in Business Administration, Accounting or Finance

Five (5) years of banking-related experience in product sales and lending

Knowledgeable in bank operations, new accounts, relationship management, payment processing, wire transfers, debits/credits, overdraft/uncollected management, past due loan management, and related activities

Combination of education and experience will be considered

Advanced understanding and experience with commercial banking or private banking relationships and experience interacting with high-net worth clients

An in-depth knowledge of the Bank Secrecy Act/AML and related regulations is required

Experience working in a sales team with high quality service advocacy

Must be able to visit prospective clients within a designated market area to achieve sales objectives

Knowledge of how to complete and maintain a comprehensive KYC client profile is required

An in-depth understanding of banking laws and applicable compliance regulations is required

An established contact or client portfolio is required

Must possess excellent organizational, interpersonal, time management, written and verbal communication (English and Spanish) skills

Computer proficiency in MS Software (e.g. Excel, Word, and Outlook)

Preferred

Associate's degree with a minimum of seven (7) years banking-related experience in product sales and sales servicing to customers in commercial or international/private banking

Investment licensing Series 7 preferred