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Pottery Barn Kids · 2 days ago

Lead Visual, Full Time, Bethesda - Pottery Barn Kids

Bethesda, MD

Full-time

Onsite

Entry, Mid Level

$19/hr - $22/hr

1+ years exp

Pottery Barn Kids is a premier specialty retailer focused on enhancing the quality of customers’ lives at home. The Lead, Visual role involves supporting the management team, ensuring store operations meet financial goals, and providing exceptional customer service through effective training and supervision.

FurnitureHome DecorProduct Design

No H1B

Responsibilities

Effectively perform operational functions: open and close the store, register functions and back office procedures

Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts

Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals

Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services

Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Qualification

Retail sales experienceVisual merchandisingLeadership skillsEffective communicationClientelingOrganization skillsMotivational skills

Required

Effective communication, organization and leadership skills

Proven ability to motivate and influence others through personal actions and examples

Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required

Preferred

1-3 years retail sales experience with shift supervision experience preferred

1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)