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Sono Bello · 4 months ago

Practice Manager - Cosmetic Surgery Center (Training Provided)

RI - Providence

Full-time

Onsite

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

Sono Bello is America's top cosmetic surgery specialist, with a dynamic and high-energy work environment. The Practice Manager is responsible for managing the day-to-day operations of the cosmetic surgery center, ensuring an outstanding patient experience, and leading the center team.

CosmeticsHealth CareMedical

Responsibilities

Oversee all operations at the center level following our values, policies, and procedures

Successfully recruit, onboard, coach, and develop to create a high-performing center team

Own the patient journey, including communication and engagement, appointment scheduling, registration, patient flow, and discharge procedures

Oversee and manage the daily operations of the center, including staff scheduling and labor management, procurement and supply management, cash reconciliation, and operational compliance

Maintain legal and accreditation compliance concerning federal, state, and local regulations across patient safety and quality of care policies and procedures

Qualification

Operations managementCustomer experienceTeam leadershipKPI managementMicrosoft OfficePeople skillsEntrepreneurial spiritDecision-making

Required

Five years of successful experience in managing mid to large-size operations or multi-unit operations, such as retail or service industries

A passion for both the customer/patient and employee experience

Great people skills, professional demeanor, and the ability and passion to engage a diverse patient/customer base across a wide range of scenarios

Bachelor's degree or equivalent education/experience

Previous experience in leading operations in environments with measured customer/patient outcomes as well as sales/financial goals and KPIs

Proficient with technology and computer applications, including Microsoft Office

Maintain legal and accreditation compliance concerning federal, state, and local regulations across patient safety and quality of care policies and procedures