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Morrison Express · 4 months ago

(USA) Customs Brokerage Manager

Los Angeles, CA

Full-time

Onsite

Mid Level

3+ years exp

Morrison Express is a logistics company specializing in customs brokerage services. They are seeking a Customs Brokerage Manager to oversee the branch's brokerage operations, train staff, and ensure compliance with customs regulations while maintaining effective communication with customers and government agencies.

Air TransportationTransportationWarehousing

Responsibilities

Represent the company as a licensed professional, and potentially act as the Local Permit Holder

Ensure responsible Supervision over the branch’s Brokerage Operations, and train other departmental staff as needed on brokerage related issues

Process Customs Entries, ISF, ACH Statements, Post Summary Corrections, and other relevant brokerage services

Validate and maintain Customs Powers of Attorneys

Responding to customer inquiries on Customs and Other relevant Government Agency issues and requirements

Prepare Monthly Statistical and Management related reports for the Dept

Notify management of customer complaints or entry discrepancies and provide suggestions to resolve issues

Assure all brokerage files are accurate and reconciled

Close communication with customers, carriers, U.S. Customs, and CFS representatives

Coordinate and resolve any shipment issues with local office and overseas offices

Complete workload duties within normal, reasonable time-period

Perform other duties as assigned by the Department Manager

Qualification

Customs Brokerage experienceFTZ process knowledgeGovernment agency terminologyAttention to detailTime managementCommunication skillsDocumentation skills

Required

Bachelor's Degree preferred, OR if no degree, a combination of some college experience or AA degree from an accredited college, and relevant work experience

Three years minimum experience in most phases of the CHB function

Must have knowledge of the FTZ process

Should have a working knowledge of the terms and jargon that government agencies, vendors, carriers and customers use

Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills

Proven ability to communicate effectively with clients and vendors

Proven ability to suggest and implement corrective actions in case of issues that may arise