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Franklin Group · 4 months ago

Floating Assistant Community Manager

Washington, DC

Full-time

Onsite

Entry Level

$72K/yr - $75K/yr

1+ years exp

Franklin Group is a community management company seeking a Floating Assistant Community Manager to ensure the efficient operation of the community under the direction of the Community Manager. This role includes responsibilities such as assisting with leasing, maintaining administrative records, and ensuring a professional appearance and behavior for all personnel.

Property DevelopmentProperty ManagementReal EstateService Industry

Responsibilities

Efficient and timely reporting, maintenance and submission of all administrative forms, files and reports. Post rent to MRI. Perform bookkeeping functions as necessary

Assisting the Community Manager in subsequent orientation, training and scheduling of all leasing and office personnel

Inspect model, office, and vacant units as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Inspect all make-readies

Need to have an awareness of the “curb appeal” of the community

Shop competition regularly and have knowledge of their pricing, policies, lease terms, community terms, etc

Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents

Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff

Responsible for ensuring a professional appearance and behavior for oneself and all personnel at all times

Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations and all amenities of community

Knowledge of Fair Housing Standards

Thorough knowledge of company policies and procedures

Responsible for ensuring efficient and courteous response to all resident requests

Assisting the Community Manager in designing and implementing a resident retention program, i.e., a newsletter or social activities

Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community

Operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times

Responsible for seeking educational opportunities and self-improvement for personal growth and development

Qualification

LIHTC experienceHUD experienceFair Housing CertificationLeasing techniquesMathematical skillsCustomer serviceCommunication skillsOrganizational skills

Required

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience

LIHTC & HUD EXPERIENCE REQUIRED

Ability to read and comprehend simple instructions, short correspondence and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, residents/clients and other team members of Franklin Group/FJ Community Payroll

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages

Fair Housing must be completed within 1 day of hire

Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Fair Housing Certification is required within 1 day of hire

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job

While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear

The team member frequently is required to stand, walk, sit, and reach with hands and arms

The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and smell

The team member must occasionally lift and/or move up to 10 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job

While performing the duties of this job, the team member is frequently exposed to outside weather conditions

The noise level in the work environment is usually moderate

All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values