Quality Assurance and Customer Support Specialist jobs in United States
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GENESYS Consulting Services, Inc. · 5 months ago

Quality Assurance and Customer Support Specialist

GENESYS Consulting Services, Inc. is a company focused on providing consulting services, and they are seeking a Quality Assurance and Customer Support Specialist. The role involves ensuring data accuracy and supporting customer service efforts, particularly in healthcare or social services.

Information TechnologyRecruitingStaffing Agency
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Growth Opportunities

Qualification

Data entry experienceData entry software proficiencyMicrosoft Office SuiteAttention to detailCommunication skills

Required

Proven experience in data entry, preferably within healthcare, social services, or billing
Strong attention to detail, organizational skills, and ability to maintain data accuracy
Proficiency with data entry software and Microsoft Office Suite (especially Excel)
Excellent communication skills for coordination with team members and other departments
A high school diploma or GED is required
Ability to handle confidential information with discretion
Self-motivated, with the ability to work independently and meet deadlines

Preferred

Familiarity with encounter and billing practices in early intervention or intellectual disability services
Familiarity with Pennsylvania CCRI Reporting is a plus
An Associate's degree in a related field is a plus

Company

GENESYS Consulting Services, Inc.

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GENESYS is leading full-cycle staffing and recruiting agency, specializing in Information Technology professionals.

Funding

Current Stage
Growth Stage

Leadership Team

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Cathy Bruschi
Chief Financial Officer
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Company data provided by crunchbase