KnowIt Training ยท 5 months ago
Senior Scrum Master (Agile Lead)/Sr. Business Analyst
Dallas, Texas
Full-time
Onsite
Mid, Senior Level
3+ years expKnowIt Training is a company focused on delivering agile training and solutions. They are seeking a Senior Scrum Master who will lead agile ceremonies, collaborate with stakeholders, and manage project backlogs while ensuring successful adoption of new systems and processes.
E-learning
Responsibilities
Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions
Champion cross-functional collaboration, coordinating across multiple agile teams as needed
Act as a liaison between stakeholders and technical teams, ensuring that the deliverables accurately reflect business needs and expectations
Utilize Jira and Confluence to manage sprints, document decisions, and report progress
Collaborate with business stakeholders to gather, analyze, and document business and functional requirements, ensuring alignment with organizational goals
Translate business requirements into user stories, prioritize them, and maintain a well-organized product backlog
Support and coordinate User Acceptance Testing (UAT) by identifying and documenting acceptance criteria, writing test cases, determining test scenarios, assisting with execution, and owning processes for Defect Tracking and Change Management
Provide training to end-users and ongoing support post-implementation to ensure successful adoption of new systems and processes. Work with the Training lead to deliver training materials as needed
Create and maintain comprehensive documentation, including user manuals, technical specifications, and status reports for stakeholders and project teams
Collaborate with IT leadership on resource planning, risk mitigation, and portfolio prioritization
Promote a culture of continuous improvement and Agile maturity, coaching teams and stakeholders in Agile practices
Act as a servant-leader, removing blockers and enabling teams to deliver value consistently
Shadow and support the IT Solutions Manager on key initiatives, with the potential to step into leadership responsibilities as needed
Qualification
Required
Bachelor's degree in Information Systems, Business, or related field (or equivalent experience)
3+ years of Scrum Master or Agile Program Leadership experience in cross-functional, fast-paced environments
Expert in tools such as JIRA, Confluence, and M365 Suite: workflow configuration, custom dashboards, reporting, administrative functions, etc
Familiarity with Salesforce platforms (preferably NPSP) or similar CRM ecosystems
Excellent interpersonal, conflict resolution, and facilitation skills
Strong problem-solving and organizational change management abilities
Preferred
Agile certifications preferred (CSM, SAFe, PMI-ACP, or equivalent)
Salesforce platform or implementation knowledge
Experience in a nonprofit or philanthropic organization
Familiarity with IT governance practices or cross-team coordination frameworks
Company
KnowIt Training
KnowIt Training is a certified women-owned provider of industry specific training for the fields of Recruiting and Human Resources.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase