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Nicklaus Children's Health System · 20 hours ago

Director of Operations - Primary Care Centers

Miami, FL

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Nicklaus Children's Health System is seeking a Director of Operations for their Primary Care Centers. This role is responsible for directing and implementing operational initiatives to enhance clinical services and optimize business processes while ensuring financial performance and compliance with applicable laws and policies.

Health CareHospital

Responsibilities

Responsible for directing, implementing, and deploying physician and other disciplines operating initiatives to provide clinical services, increase growth, and market reach by service line consistent with the mission of NCHS in accordance with applicable laws and policies

Responsible for analysis, reviews procedures, and work flows for optimization to the overall outpatient business. Directs areas for improvement in data, systems, and business processes. Works closely with the employed Physicians and Directors. Directs the business and administrative operations of the assigned physician groups includes profit and loss (P & L) management for each practice and facility operations

Direct all phases of the planning, implementation, development, and evaluation of the programs within span of control. Ensures goals and objectives are met in accordance to proposals and approved strategic plan

Responsible for the daily operations and financial performance for medical practices/programs

Responsible for the preparation of monthly, quarterly, and annual reports for the areas of responsibility

Responsible for consistently ensuring process improvement plans are on target to reduce, eliminate waste, increase efficiency, quality, safety, satisfaction, and cost-effectiveness

Promotes cost containment and ensures contractual, billing, and financial operations run efficiently

Manages employee attendance, productivity, and other performance markers. Provide on-going training for new and existing employees on various tasks, procedures, and systems. Provides feedback on job performance and/or makes recommendations

Ensures staff has access to on-site and off-site training opportunities

Strategically positions the organization to react and responds effectively to unplanned circumstances, demands, and challenges facing the department while creating an environment where revenue enhancement and cost reductions are met and exceed

Leads and guides the development of new strategic initiatives across the network and physician practices

Partners with the Health System service line leaders to ensure the highest level of collaboration between the physician groups and ancillary departments to promote the highest level of care

Promotes continuity of care by aligning policies and processes that enhance value based care among NCPS and Health System entities

Works with the physician groups and ancillary departments to enhance revenue cycle processes (enhanced documentation, coding, collections, etc.) to minimize revenue at risk and positively affect the bottom line

Works closely with the Chief of the hospitalist division to minimize costs and increase net revenues by evaluating service agreements with third party institutions and developing new referral sources

Qualification

Healthcare AdministrationFinancial ManagementP&L ManagementBusiness PlanningMarketingSupervisory ExperienceTeam CoordinationEffective CommunicationOrganizational SkillsProblem Solving

Required

Bachelor's Degree in Business, Healthcare Administration, Public Health or related field

3-5 years of experience in healthcare setting

Experience working in a community-based and multicultural setting

Supervisory experience

Ability to organize, direct, and coordinate a staff

Effective business dealing with senior executives while engendering the trust of the employed physician leaders

Ability to use complex mathematical techniques to budget and provide productivity assessment reports

Knowledge of practice management fundamentals including physician contracting, on-call schedules, provider WRVU's, P & L management, and professional billing components

Excellent oral and written communication skills

Ability to use logical and scientific thinking to interpret technical, statistical data, and solve a broad range of problems

Strong organizational skills