East Boston Neighborhood Health Center · 4 months ago
Vice President/Chief Behavioral Health Officer
1601 Washington Street
Full-time
Onsite
Director/Executive
10+ years expNeighborHealth, formerly East Boston Neighborhood Health Center, is one of the largest community health centers in the country, dedicated to serving the greater Boston area. They are seeking a Vice President/Chief Behavioral Health Officer who will be responsible for overseeing the Behavioral Health Department’s strategic initiatives, setting care standards, and ensuring quality service delivery across all service lines. The role requires collaboration with senior management to integrate clinical transformation and improve patient outcomes.
Health CareHospital
Responsibilities
Up to 8 weekly clinical hours (10 payroll hours) will be spent providing direct BH care with clinical and administrative follow-up for a panel of patients
30 administrative hours will be spent in Behavioral Health to include the above noted responsibilities and leadership responsibilities
Integrate and perpetuate the Strategic Priorities of the Health Center, as defined by the Executive and Senior Management team, into the operational oversight of all departments
Be the Provider of Choice to all major stakeholders, including external entities such as state and federal payors, local and community entities, and internal entities, including patients, providers, and staff
Ensure a strong foundation for this vision, based on: Strong financial performance, Growth, and Employee-engaged, patient-centered care
Integrate the health center’s Vision for Clinical Transformation: Develop a high quality, efficient clinical model that will improve patient engagement and outcomes, reduce provider burden by leveraging the entire team, and prepares us for future payment models
Provide oversight of assigned staff, through direct supervision, consultation, and management practices: Participate in recruitment, hiring, and training of diverse management staff
Mentor, supervise, and develop assigned management staff to further responsibilities and career development opportunities
Conduct performance reviews according to established guidelines
Collaborate with Administrative Directors, Directors, and Managers to ensure staff’s competencies through the development of appropriate educational opportunities and requirements
In collaboration with Administrative Directors and the senior team, audit staff clinical practices, and develop and implement systems for improvement
Direct Administrative Directors, Directors, and Managers in the preparation, completion and monthly monitoring of departmental budgets and capital requests; act as liaison between Administrative Director and senior team members, including the Chief Financial Officer
Direct Administrative Directors, Directors, and Managers in the continual development of workflows that provide access to BH care on the same day symptoms are endorsed and in the efficient matching of demand for services with existing capacity to eliminate whenever possible referral work queues of patients awaiting BH care
Develop and implement systems that support the efficient delivery of services
Oversee and monitor the flow of patient activity and services especially in areas targeted for redesign to promote barrier free, same day (whenever possible) patient access and volume
Collaborate with the senior management team in the development and implementation of new programs and services consistent with organizational goals and strategic plans
Promote and support the organization’s comprehensive customer satisfaction and feedback program through the development of training programs and systems to monitor progress and compliance
Oversee departmental performance/quality improvement projects including the establishment of outcome measurements and reporting tools
Effectively collaborate with clinical and administrative leadership in the design, re-design, and delivery of care
Facilitate and foster collaborative relationships among NeighborHealth departments
Facilitate and foster collaborative relationships with community agencies and other external partners that support and share NeighborHealth's mission and strategic priorities
In collaboration with VP of Human Resources and management team promote and support an environment that promotes cultural humility through staff training, establishment of standards, and development of services, programs and workflows designed to enhance the delivery of culturally appropriate services
Assist with marketing efforts to increase demand for services
In collaboration with the senior management team, assist in the development and implementation of the patient-centered medical home, ACO, the advancement of BH Population Health and other capitated programs/initiatives
Oversee the development and operations of community health and community enrichment initiatives
Provide clear leadership in support of superb operational integrity across the organization, and as assigned
Collaborate with administrative and clinical leaders to develop, implement, and revise policies, procedures, and practices to improve service delivery, patient safety, and infection control that meet the requirements of all regulatory agencies including MA Department of Public Health, HRSA, Joint Commission, and NCQA
Participate in committees and meetings charged with developing goals, vision, and strategic plans for the organization
Effectively communicate and promote the organization’s vision and strategic plan
Ensure appropriate response to emergencies or unusual events, consistent with the Health Center’s Emergency Operations Procedures
Participate in the Behavior Health on Call system
Provide leadership across various Department-specific projects and responsibilities
For all BH Department service lines, including the integration of indigenous healing practices across a comprehensive continuum of care Develops, disseminates and promulgates the BH 5-year strategic plan in conjunction with the BH leadership team
Oversees the BH “Center of Excellence” for the training of BH students, interns and residents to specifically deliver evidence-based care to underserved communities of color
Provide organizational assistance and expert consultation in support of the management of complex, difficult, psychiatrically impaired or threatening patients, DV, Child or elder abuse reporting, special risk management clinical reviews, etc
BH and Other Strategic Initiatives in conjunction with the EBNHC 5-year Strategic Plan Student Wellness Center Recovery Services Provides teaching, consultation, participates in community engagements and media events featuring BH
Oversees the safe management of the BH on call service and participates in the coverage rotation
Function as the “resident expert,” patient advocate and top proponent of the Integrated Care, BH Specialty, Psychiatric Consultation and Harm Reduction models of care, providing an advisory and training presence as needed
A practicing Psychiatrist or BH clinician, the CBHO provides direct clinical care in fulfillment of the duties and responsibilities delineated in the NeighborHealth Behavioral Health Clinician job description and in so doing functions as a role model for excellent, barrier free care delivery
In support of clinical excellence provides expert supervision and consultation
Promote a sense of “teamwork” through demonstration of self-direction and self-motivation
Solve problems independently or knows when to seek consultation
Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model
Adheres to all NeighborHealth and departmental polices and procedures
Participate in required departmental activities and meetings
Perform other related duties
Qualification
Required
Board Certified Psychiatrist or Behavioral Health Clinician independently licensed in the Commonwealth of Massachusetts
Demonstrated record of experience at mid- or upper management level positions, 10+ years of experience preferred
Must possess strong leadership skills
Excellent verbal and written communication skills
Cardiopulmonary Resuscitation (CPR) required
Company
East Boston Neighborhood Health Center
East Boston Neighborhood Health Center has become NeighborHealth — and we have a new LinkedIn page! Please follow us @neighborhealthofficial to stay up to date on our news and information.
1001-5000 employees
H1B Sponsorship
East Boston Neighborhood Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (15)
2022 (4)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Ernani DeAraujo
Vice President and Chief Administrative Officer
Laura Rogers
VP,CIO
Recent News
Boston Business Journal
2023-02-27
Company data provided by crunchbase