NEOGOV · 5 months ago
Accounting Clerk - Student Accounts
Zanesville Campus, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expNEOGOV is seeking an Accounting Clerk for Student Accounts at Zane State College. This role is responsible for providing front-line financial services, managing student billing, payment processing, and ensuring accurate financial transactions while delivering exceptional customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the primary point of contact for students, families, and staff at the Business Office front window, via phone, and through email
Process in-person payments for tuition, fees, and other charges
Respond to questions related to balances, payment plans, deadlines, and payment options
Update the My ZSC student portal with timely business office communications and due dates
Assist with 1098-T tax form questions and resolution
Process and send billing statements for traditional students, College Credit Plus (CCP), and Business & Industry students
Perform billing tasks for agency-sponsored students, including invoice creation, follow-up, and reconciliation
Track outside scholarships and coordinate accurate application with the Financial Aid Office
Prepare communications and reminders to students regarding upcoming payments, payment plans, and delinquent balances
Post financial aid transactions to student accounts, reconcile balances, and assist in the process of requesting financial aid disbursements and refunds
Verify and process refund requests and amounts through BankMobile
Ensure accurate updates of payment plan activity and online payments through systems like Authorize.net
Perform monthly reconciliation of Accounts Receivable and General Ledger accounts
Coordinate with Accounts Payable to resolve credit balances and initiate refunds
Monitor and track delinquent student accounts
Coordinate collections with the Ohio Attorney General’s Office
Respond to disputes or questions related to past due balances
Maintain records of collection activity and assist in preparing documentation for write-offs when necessary
Maintain documentation of procedures and suggest improvements to streamline AR processes
Support the Comptroller and Bursar during audits or reviews by providing documentation and reconciliations as needed
Assist with system testing or process updates in the Student Information System (Jenzabar)
Qualification
Required
Associate degree in Accounting, Finance, Business Administration, or a related field required
Entry-level experience (0–2 years) in accounts receivable, cashiering, or related financial operations required; higher education or customer service experience preferred
Proficiency with Microsoft Office (especially Excel) and willingness to learn college-specific software (e.g., Jenzabar, Authorize.net, BankMobile)
Strong organizational and communication skills
Ability to handle financial information with confidentiality, accuracy, and professionalism
Preferred
Higher education or customer service experience preferred
Benefits
Competitive base salary
Comprehensive healthcare plans including medical, dental, vision, and prescription coverage
HSA/FSA
Employee Assistance Program
Life and long-term disability insurance
Supplemental retirement savings plans
Generous paid time off including vacation, sick, and personal leave
Excellent benefits include medical, dental, vision, life insurance, long-term disability, and retirement.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase