Point72 · 2 hours ago
IT Operations Engineer, Application Support
New York, NY or Stamford, CT
Full-time
Onsite
Senior Level
$160K/yr - $210K/yr
7+ years expPoint72 is a leading global alternative investment firm focused on reimagining the future of investing through innovative technology solutions. The IT Operations Engineer will lead the application support function for Macro trading, ensuring effective incident management and technical support for investment professionals.
Asset ManagementFinanceFinancial Services
Responsibilities
Lead the build out of the Macro trading application support function to provide technical support to our investment professionals
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Provide cross training to the larger support team on the Macro trading applications and ensure that process documentation is maintained
Design and implement robust processes for Macro investment professional application onboarding, including initial setup, access management and user limits administration
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Collaborate with users and technology teams to create project plans
Review technology requests and incidents to ensure a high level of internal client service. Produce and report metrics to track performance and trends over time
Qualification
Required
7+ years of application support experience within the financial services industry
Experience with SQL and other scripting languages
Experience working with Unix
Prior experience in a team lead or senior role, demonstrating ability to mentor individuals with varying levels of experience
Experience managing major outage communications and proven ability to efficiently resolve application issues
Strong understanding of order management workflows
Commitment to the highest ethical standards
Benefits
Fully-paid health care benefits
Generous parental and family leave policies
Volunteer opportunities
Support for employee-led affinity groups representing women, people of color and the LGBT+ community
Mental and physical wellness programs
Tuition assistance
A 401(k) savings program with an employer match and more
Company
Point72
Point72 invests in multiple asset classes and strategies worldwide.
1001-5000 employees
H1B Sponsorship
Point72 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (44)
2023 (51)
2022 (35)
2021 (42)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$45.17M2012-06-15Series Unknown· $45.17M
Leadership Team
Nanssia Fragoudaki
Chief Operating Officer for Technology
S
Sam Wadhams
Vice President
Recent News
2025-12-29
2025-12-29
Business Insider
2025-12-22
Company data provided by crunchbase