Northwest Bank · 4 months ago
Commercial Lending Systems Manager
Warren, PA
Full-time
Hybrid
Director/Executive
8+ years expNorthwest Bank is seeking a Commercial Lending Systems Manager to lead the Commercial Lending Systems team. This role involves providing leadership, ensuring compliance with regulations, and managing performance metrics while collaborating with various departments.
BankingFinancial Services
Responsibilities
Provide leadership for the Commercial Lending Systems team members
Monitor to ensure re-occurring tasks are performed
Ensure total document and data integrity attributes to comply with CECL data points
Collaborate with key strategic partners as needed (i.e. Third-party vendors, Compliance, Legal, Credit, and Lending departments)
Establish and negotiate contracts or contract amendments with third party vendors
Identify and develop appropriate SOX controls to mitigate risk
Create, adjust, and maintain performance metrics for headcount, Service Level agreements, and efficiency
Manage, research, and remediate inquiries and complaints from internal and external customers within established Service Level Agreements (SLAs)
Identify risks and develop plans to mitigate
Conduct, or participate in, the hiring, coaching, developing and supervising of team members, including one-on-one progress and coaching sessions and identifying and training team members that demonstrate high potential for succession planning purposes
Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting
Develop, manage and implement the ongoing design of operations, servicing, and documentation procedures, method and work systems, accountable for updates to department procedures according to Northwest’s established guidelines
Serve as point person in the preparation of responses to examiners, auditors, and internal audit as requested
Create and maintain the Business Continuity Plan for the department
Monitor reports to assure timely resolution of system exceptions
Drive technical improvements of the appropriate loan support systems
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Lead special projects as assigned
Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues
Display corporate leadership in support of the strategic plan, including providing recommendations regarding future direction
Contribute as an active member of the Shared Services Management team
Qualification
Required
Provide leadership for the Commercial Lending Systems team members
Monitor to ensure re-occurring tasks are performed
Ensure total document and data integrity attributes to comply with CECL data points
Collaborate with key strategic partners as needed (i.e. Third-party vendors, Compliance, Legal, Credit, and Lending departments)
Establish and negotiate contracts or contract amendments with third party vendors
Identify and develop appropriate SOX controls to mitigate risk
Create, adjust, and maintain performance metrics for headcount, Service Level agreements, and efficiency
Manage, research, and remediate inquiries and complaints from internal and external customers within established Service Level Agreements (SLAs)
Identify risks and develop plans to mitigate
Conduct, or participate in, the hiring, coaching, developing and supervising of team members, including one-on-one progress and coaching sessions and identifying and training team members that demonstrate high potential for succession planning purposes
Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting
Develop, manage and implement the ongoing design of operations, servicing, and documentation procedures, method and work systems, accountable for updates to department procedures according to Northwest's established guidelines
Serve as point person in the preparation of responses to examiners, auditors, and internal audit as requested
Create and maintain the Business Continuity Plan for the department
Monitor reports to assure timely resolution of system exceptions
Drive technical improvements of the appropriate loan support systems
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Lead special projects as assigned
Remain current on all pending and proposed regulatory changes affecting compliance and attend webinars/trainings covering regulatory and compliance issues
Display corporate leadership in support of the strategic plan, including providing recommendations regarding future direction
Contribute as an active member of the Shared Services Management team
Preferred
Bachelor's degree in business administration / finance
8-12 years of experience in Banking
8-12 years of managerial experience
Experience as a system administrator for any of the following: Abrigo, CreditLens, nCino, LaserPro
Experience as a system administrator for CRM platforms
Company
Northwest Bank
Northwest Bank is a financial firm that offers banking, lending, payments, and wealth management solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Louis Torchio
President & Chief Executive Officer
Ronald J. Seiffert
President & CEO
Recent News
2025-10-31
2025-10-10
Company data provided by crunchbase