Delta Electronics Americas · 2 months ago
Field Application Engineer- VFD
Triangle Area
Full-time
Onsite
New Grad, Entry Level
0+ years expDelta Electronics Americas is a leader in power and thermal management solutions, focusing on innovative and energy-efficient products. The Field Application Engineer will be responsible for the implementation of Variable Frequency Drive (VFD) products and providing technical support to key accounts in the Industrial Automation market.
Electrical Distribution
Hiring Manager
Akansha Bajpai (爱希)
Responsibilities
Technical support and project lead to named key accounts (including factory liaison)
Pre-sales support & expanding product usage at target key accounts
Deep understanding of the product and all its functions – become the GO-TO tech expert
Verifying the Manual is correct compared to Function
Testing new product introductions to verify they perform to specifications
Supplying any issues/bugs/errors back to the R&D team
Pre-Sales application demonstration, design-in, test/POC, documentation
Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance
Support Sales team and Customers with product training
Support Email, Web, and Phone call service requests
Attend tradeshows and support technical conversations with potential customers
Assist Product Launch and defines areas of product improvement for next gen
Work with PM and Marketing to make sure product documentation on web page production selection site and supplied to customers is accurate
Increase application know-how, developing application notes for product and architecture
Develops Power Points for Sales team to use when promoting the product
Application Champion for IA Solution Center Collaboration & success case harvesting
Product Pack or Kit Development & Test
Qualification
Required
B.S.E. (EE or related) & 0-3 years experience
Knowledge and experience with Industrial grade VFD brands, variable speed control of induction motors or permanent magnet motors, and motor control theory
Applies education and experience to professional concepts
Follows policies/procedures to resolve routine issues
Communication skills to resolve routine automation product technical support issue within company policies/procedures
Solves limited scope product related problems from detailed instructions
Knowledge and experience with Industrial grade brands in the selected product category
Historically demonstrated technical capacity with a hands-on background in designing, installing, programming or testing of selected product category
Applies professional concepts
Ability to understand a customer needs and to probe for answers, and then determine solution and advocate that solution to the customer
Effective presentation skills
Knowledge of using Microsoft office – Power Point, Excel, and Word
Able to travel out of state and country (20-50%- travel)
Detailed and results oriented with a strong sense of initiative in tackling tasks
Ability to manage multiple projects and activities at one time
Strong commitment to teamwork and the success of others
Develop and maintain relationships
Highly motivated self-starter with time management skills
Ability to adapt to Delta's unique and dynamic culture
Trustworthy and ethical
Preferred
Mandarin speaking ability a plus
Company
Delta Electronics Americas
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities.
201-500 employees
H1B Sponsorship
Delta Electronics Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (6)
2022 (8)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Han Monica
Americas Chief Human Resources Officer
Victoria Moffat
People Partner
Company data provided by crunchbase