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Leap Brands · 4 months ago

Regional Director of Operations - Full Service Restaurant

Hartford, CT

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

Leap Brands is a well-established, nationally recognized restaurant group seeking an experienced Director of Operations to oversee high-volume, full-service restaurants. This role focuses on operational excellence, financial performance, and team development across multiple locations.

AdviceMarketingRecruitingStaffing Agency

Responsibilities

Lead 8–10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met

Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength

Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses

Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement

Ensure compliance with health, safety, and alcohol service regulations

Execute strategic initiatives, operational improvements, and guest experience enhancements

Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback

Qualification

Multi-unit leadershipFinancial acumenBar program managementTeam developmentOperational excellenceGuest experience enhancementHealthSafety compliance

Required

4+ years of multi-unit leadership in full-service casual or fine dining

Proven ability to lead and develop teams across multiple high-volume locations

Strong financial acumen with a history of achieving operational targets

Experience managing bar programs and alcohol compliance

Ensure compliance with health, safety, and alcohol service regulations

Execute strategic initiatives, operational improvements, and guest experience enhancements

Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback

Preferred

Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar